Very good but not as good as most NCL ships

Norwegian Gem Cruise Review to Caribbean - Eastern

Cruises: 7+ cruises
Reviews: 12
Helpful Votes: 367

Overall rating:

4 out of 5
Verified Review
Norwegian Gem

10 Night Eastern Caribbean (New York Roundtrip)

Sail date: February 27, 2017

Ship: Norwegian Gem

Cabin type: Suite

Cabin number: 11122

Traveled as: Singles/Friends

Reviewed: 7 years ago

Review summary

I was disappointed in the food service in the regular dining rooms - food good but not excellent as it is in the specialty restaurants. They had two cruise staff members who had trouble being understand their English was so poor and they frequently were assigned to run trivia contests. As always, the majority of the crew is cheerful, helpful, and solicitous. Free style cruising is the way to go. This is the first time I have not given NCL a 5 star rating.

Ship experiences

Food and Dining

5 out of 5
Specialty rest fantastic, regular mediocre

Onboard Activities

5 out of 5
A lot of fun and you could find anything that interested you. Loved various types of trivia contests when could understand the cruise staff running it.

Entertainment

5 out of 5
Large selection of performers, magicians, comedians, Broadway singers, and ship staff were great. Even Captain is excellent guitar player and singer.

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Balcony was not completely covered by overhang and got wet when they hosed down the pool area.

Ship tip

Eatting breakfast outside on the stern was marvelous.

Ports of call

New York, New York

2 out of 5

San Juan, Puerto Rico

3 out of 5

Charlotte Amalie, St. Thomas

3 out of 5

Philipsburg, St. Maarten

3 out of 5

Tortola, British Virgin Islands

3 out of 5
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