Dissappointing
Norwegian Gem Cruise Review to Caribbean - Southern
7 Night Southern Caribbean (San Juan Roundtrip)
Sail date: December 04, 2016
Ship: Norwegian Gem
Cabin type: Suite
Cabin number: 14014
Traveled as: Couple
Reviewed: 7 years ago
Review summary
Well the best thing about our cruise is that we were in "The Haven", Thank goodness!! ALL The FREE packages are ruining their great customer service image because the customer service has been cut back so drastically! getting drinks, etc on the ship and in the buffet dining room! We had to go find someone to get us drinks when eating! Then the food was the same every night except for one meat station where it changed! Good think we had four nights in a restaurant!
All in all it was a good cruise!!
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
no more FREE surf/turf with lobster, they use shrimp now!! SAD!!