NCL Gem Cruise to Canada

Norwegian Gem Cruise Review to Canada, New England, New York

Cruises: 7+ cruises
Reviews: 3
Helpful Votes: 88

Overall rating:

2 out of 5
Verified Review
Norwegian Gem

6 Night Canada & New England (New York Roundtrip)

Sail date: May 29, 2016

Ship: Norwegian Gem

Cabin type: Inside

Cabin number: 4501

Traveled as: Couple

Reviewed: 8 years ago

Review summary

We really like the Gem and sailing out of NYC is always a thrill.  As is sailing to Canada.  Everything was good except for one thing.  Our room was terrible.  On every cruise we've taken I've always taken the time to decide what room we want making sure there are only cabins around and below and above our cabin.  This was the first time I took guaranteed and let them decide on the room.  Every night we could hear noises that would prevent us from sleeping.  We mentioned it a couple times and nothing was done.  Otherwise it was a good cruise even with all the fog.  

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Children's Programs

3 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

1 out of 5
Very noisy and only at night while sleeping. Or trying to.

Ship tip

Good casino.

Ports of call

New York, New York

5 out of 5

Halifax, Nova Scotia

5 out of 5

Saint John, New Brunswick

5 out of 5

Portland, Maine

5 out of 5
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4 Comments

jleslie48    8 years ago

Originally posted by: BAK1061

Guaranteed cabin, or guaranteed category ?  I've never heard of the former.  How can you guarantee a cabin unless you book it ?

its a pricing policy (at a pretty significant discount) whereby you are guaranteed a cabin in a particular category, but you won't find out what room you are in until you arrive.  The idea is the cruise ship will continue to let people pick out what stateroom they want (I pick exactly the room I want, aka, away from the elevators, or  not too far from a staircase, etc,) and folks continue to do that, and the cruise ship knows to shut down that category when there are only xxx rooms left whereby xxx is the number of rooms they have sold under the "guaranteed cabin" sales.   This way the cruise ship can maximize selling the cabins at the higher "pick your room" price but still offer a lower price for those that don't care where their stateroom is.   the downside is the rooms that are left for last (even within a category,) are last for a reason.

BAK1061    8 years ago

Guaranteed cabin, or guaranteed category ?  I've never heard of the former.  How can you guarantee a cabin unless you book it ?

meghad23    8 years ago

I just booked my first guaranteed room, and am starting to get nervous, but everyone has different experiences. 

jleslie48    8 years ago

I have never trusted that "guaranteed stateroom" and will never use it.  Its so obvious that its whatever is left over and will be the worst rooms on the ship in whatever category you choose. 

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