NCL Improves its Menu, and House Band

Norwegian Gem Cruise Review to Canada, New England, New York

Cruises: 7+ cruises
Review: 1
Helpful Votes: 54

Overall rating:

4 out of 5
Verified Review
Norwegian Gem

6 Night Canada & New England (New York Roundtrip)

Sail date: May 29, 2016

Ship: Norwegian Gem

Cabin type: Balcony

Cabin number: 8026

Traveled as: Couple

Reviewed: 5 years ago

Review summary

This was our second cruise on the Gem since they introduced their new menu on April 1.  The meats in the main dining room are now as good as you will find on any of the premium cruise lines.  The house band's (Show Band) new musicians are a cut above what I have listened to in the past.

Surprised to find bar soap (our preference) in our balcony state room.

O'Sheehans Pub continues to disappoint in the quality of their meals, and the availability of the draught beers listed on their menu.

Procedure for clearing immigration at first US port (Portland in this case) needs to be reviewed.  It was 11:30AM before the last of the US citizens were free to enjoy themselves. If you were not getting off the ship in Portland, why couldn't this wait until we reached NYC and had to go through customs anyway.

Although the Gem went through refurbishing in the fall the carpeting in our room was stained in several places and could use a thorough cleaning.

We enjoyed the shows.  Cruise was a great value for us.

FS from NJ


Ship experiences

Food and Dining

5 out of 5


5 out of 5

Service and Staff

3 out of 5

Cabin / Stateroom

3 out of 5
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