Norwegian Gem Cruise Review to Caribbean - Eastern

Contributor Level: Purser

1 cruise (first)


Helpful Votes

4 out of 5

Great Cruise

Sail Date: April 01, 2016

Reviewed: 1 year ago

Traveled As: Family (young children)

Room Type: Oceanview

We had a great time.  Norwegian gave us a great experience.  The staff is very friendly, everything is very sanitary, and the food is really great.


Excursions are nice but way too expensive, and the rules somewhat unfair. For example, you should be given the option of cancelling an excursion to the beach if the surf is too rough and swimming in not allowed on that day.


Don't bother with the internet package.  The speed of the service on board is almost unusable.  They shouldn't be selling such a poor product at such an outrageous price.  They advertise that this is available in the cabins, but the speed in there is even worse than in the public areas.

Cabin / Stateroom
Our cabin was very nice, window much larger than expected. Comfortable to two adults and two kids.
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Children's Programs
Service and Staff
Food and Dining
New York, New York
San Juan, Puerto Rico
Very poor and run down place.
Charlotte Amalie, St. Thomas
Philipsburg, St. Maarten
Way too crowded, there were 6 cruise ships in port when we were there.
Tortola, British Virgin Islands


Chairs at the pool are hard to come by, everyone gets up really early and claims chairs by putting towels on them.

Shows are really good, and they had plenty of seats available. Get there 15 minutes early for a decent seat.

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