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Norwegian Gem Cruise Review to Caribbean - Eastern

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 26

Overall rating:

4 out of 5
Verified Review
Norwegian Gem

10 Night Eastern Caribbean (New York Roundtrip)

Sail date: April 01, 2016

Ship: Norwegian Gem

Cabin type: Oceanview

Cabin number: 5054

Traveled as: Family (young children)

Reviewed: 6 years ago

Review summary

We had a great time.  Norwegian gave us a great experience.  The staff is very friendly, everything is very sanitary, and the food is really great.


Excursions are nice but way too expensive, and the rules somewhat unfair. For example, you should be given the option of cancelling an excursion to the beach if the surf is too rough and swimming in not allowed on that day.


Don't bother with the internet package.  The speed of the service on board is almost unusable.  They shouldn't be selling such a poor product at such an outrageous price.  They advertise that this is available in the cabins, but the speed in there is even worse than in the public areas.

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

3 out of 5


5 out of 5

Children's Programs

3 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Our cabin was very nice, window much larger than expected. Comfortable to two adults and two kids.

Ship tip

Chairs at the pool are hard to come by, everyone gets up really early and claims chairs by putting towels on them. Shows are really good, and they had plenty of seats available. Get there 15 minutes early for a decent seat.

Ports of call

New York, New York

3 out of 5

San Juan, Puerto Rico

1 out of 5
Very poor and run down place.

Charlotte Amalie, St. Thomas

5 out of 5

Philipsburg, St. Maarten

3 out of 5
Way too crowded, there were 6 cruise ships in port when we were there.

Tortola, British Virgin Islands

5 out of 5
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