We had a good time!

Norwegian Gem Cruise Review to Caribbean - Eastern

Experience: 7+ cruises
Review: 1
Helpful Votes: 7

Overall Rating:

3 out of 5
Verified Review
10 Night Eastern Caribbean (New York Roundtrip)
Sail Date: February 01, 2016
Ship: Norwegian Gem
Cabin Type: Balcony
Cabin Number: 9512
Traveled As: Singles/Friends
Reviewed: 2 years ago

There is much to praise; we appreciated the length of the trip, and it's departure from NY. The Spa was FABULOUS !  Our cabin, while small, was perfectly adequate. So why not a higher rating?  There was way too much smoking on the ship; we were not able to use our balcony because those to the left and right of us used theirs to smoke. We had to leave the Casino after 10 minutes because of smoke. Even at the Champagne bar you were accosted by smoke emanating from other areas. It was also unfortunate that 50% of the time we were compelled to get our own drinks because table service was the worst we have ever experienced on a cruise. 

Food and Dining

3 out of 5


5 out of 5

Service and Staff

3 out of 5

Cabin / Stateroom

3 out of 5
The gentleman who took care of our room was great, and very helpful.

Ship Tip

While I loved the ship, I will not take it again as long as it allows smoking. There were some outstanding employees - Romona in the coffee bar and the server from Nicaragua in the pub (her name begins with an A) and our wine steward were outstanding.

5 out of 5
5 out of 5
The Segway tour is only for beginners. We are experienced and felt cheated by the experience. The San Juan one was great; we did it ourselves
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