NCL: dishonest cruise line

Norwegian Gem Cruise Review to Canada, New England, New York

Cruises: 7+ cruises
Review: 1
Helpful Votes: 12

Overall rating:

2 out of 5
Norwegian Gem

7 Night Canada & New England (New York Roundtrip)

Sail date: September 12, 2015

Ship: Norwegian Gem

Cabin type: Inside

Traveled as: Singles/Friends

Reviewed: 5 years ago

Review summary

 I was very disappointed to find out that barmen and women only receive a meagre 3.5-4% tip instead of the '18%' gratuity we are told they get. It says on each bar receipt that the server will get "18%", when a few barmen on the Gem this month told me they actually only get 3.5-4% of the total, and not 18%. So why do NCL tell passengers it's 18%? Who knows...maybe they should rewrite it as "the hardworking barman will get 4% and NCL will grab the other 14%..." More displays of greed from NCL...

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

3 out of 5


5 out of 5

Service and Staff

3 out of 5
Most staff great, but the front desk need a course in public relations

Ship Quality

3 out of 5

Ports of call

New York, New York

5 out of 5

Halifax, Nova Scotia

5 out of 5

Saint John, New Brunswick

5 out of 5

Bar Harbor, Maine

5 out of 5

Newport, Rhode Island

5 out of 5
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