Norwegian Gem Cruise Review to Caribbean - Eastern

Contributor Level: Purser

7+ cruises


Helpful Votes

3 out of 5

Good but poor experience onboard the NCL Gem

Sail Date: April 15, 2015

Reviewed: 2 years ago

Traveled As: Family (older children)

Room Type: Balcony

We've cruised many times before ... this was our first trip on NCL.  Leaving out of NYC was great.  Easy on / easy off the ship.  Parking right next to the terminal and reasonable considering it was NYC.  Ship was clean.  Many staff members were friendly and courteous.  Food was a big disappointment.  Meals weren't served timely, waters weren't filled regularly, variety of food options were disappointing.  Average food - had one great dinner BUT rest were just average.  Have had far better food on Carnival & Royal Caribbean.  Spa package was wonderful and worth the $$.  Entertainment was sparse on the ship.  The evening shows were great and well worth your time.  During the day there were very limited options for entertainment and we often found ourselves creating things to do on our own.  Other cruise lines have constant activities going .... not NCL.  Would definitely cruise again but would most likely go with a different cruise line. 

Ship Quality
Food and Dining
Poor food
Cabin / Stateroom
Service and Staff
Room steward was awesome - waiters, not so much.
Onboard Activities
Destinations and Excursions
Fortunately we didn't book an excursion through NCL and found some to do on our own at 1/10th of the cost. People we spoke with on board were frustrated with how much they paid for excursions through NCL.


Bring sticky notes to keep on your door to notify your friends / family where you were AND don't forget a clock for your room.

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