We enjoyed getting away from daily life. The Norwegian Gem is a well maintained ship. The cruise was smooth. The ship was crowded with children due to spring break. The food in the main dining room was inconsistent. Items on the menu were not explained well. The wait staff in the main dining room needs more training and improvement. I had to explain on more than one occasion that I would like hot water for my tea. Something needs to be done to keep children and teenagers occupied so they are not nuisances on the stairs, elevators and hallways. Our room attendant always took great care to please us. Entertainment was good.
Category Ratings
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| Ship Quality | ||
| Food and Dining | ||
| Service and Staff | ||
| Entertainment | ||
| Children's Programs | Did not participate | |
| Onboard Activities | ||
| Destinations and Excursions | We did not like San Juan Puerto Rico. We have been there on three cruises and would not get off the ship in the future. | |
| Cabin / Stateroom |
Port Ratings
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| New York, New York | |||
| San Juan, Puerto Rico | |||
| Charlotte Amalie, St. Thomas | |||
| Philipsburg, St. Maarten | |||
| Tortola, British Virgin Islands |
1 Comment
next cruise
glomarrone 2 years ago
It is really hard to take a cruise at spring beak and have good service. I wish you better timing on your next cruise..
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