Norwegian Gem Cruise Review to Canada, New England, New York

Contributor Level: Purser

2-3 cruises


Helpful Votes

2 out of 5

Not as promised

Sail Date: September 13, 2014

Reviewed: 2 years ago

Traveled As: Couple

Room Type: Inside

The pick up at the airport was a disaster.  That is a bad way to start.  The lines to board were much too long and uncomfortable.  Arriving late was not a help.  We flew in early purposefully to board at noon.  We were onboard at 4:00.  We should be refunded 50% of Limo fee.  The directions for excursions leaving and boarding the ship, although the announcements were loud, very repetitive and irritating, were not always correct.  Some standardization is needed, such as reservations for dinner.  We did not receive all of the necessary documents in advance.  Call me if you want more details.


Robert Beyer    727 365 3448  

Ship Quality
Food and Dining
Cabin / Stateroom
Service and Staff
Children's Programs N/A
Onboard Activities
Destinations and Excursions
2 good 2 bad
New York, New York
Halifax, Nova Scotia
Saint John, New Brunswick
Bar Harbor, Maine
Boston, Massachusetts
Waited almost 2 hours for the trolley tour as trolley broke down
Newport, Rhode Island
Made up our own itinerary.


Check out all costs in advance. Much more than advertised.

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