Retured to NCL after 5 years

Norwegian Gem Cruise Review to Caribbean - Eastern

Experience: 7+ cruises
Review: 1
Helpful Votes: 12

Overall Rating:

2 out of 5
Verified Review
9 Night Eastern Caribbean (New York Roundtrip)
Sail Date: October 28, 2013
Ship: Norwegian Gem
Cabin Type: Suite
Cabin Number: 11542
Traveled As: Large Group
Reviewed: 4 years ago

After first night, next day it took housekeeping 4 hours to clean room.

Food in main dinning served luke warm serveral times.

Incomplete meals served, by the time the missing item was bought to table the meal was cold or finished.

Attended early servings in main dinning room, again and again most of the time seated by a service station which were noisey, and not very appealing to look at diry dished while eating.

Breakfast-constantly had to ask for a second cup of coffee, rarely did the server's come around to serve or ask if anything else was needed (terrible). 

If one wanted a pastry with their cup of coffee you always had to ask for it, then wait until your coffee was cold before they returned with a small tray.

Food and Dining

3 out of 5
See first page for comment.

Onboard Activities

3 out of 5


3 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
See first page for comment.

Ship Tip

Maintenance lacking in some of the restroom. Insufficent seating space in Buffet Room.

Was this review helpful? 12

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Other Reviews Of This Sailing

* is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. is not responsible for content on external web sites.

Back to Top