Retured to NCL after 5 years
Norwegian Gem Cruise Review to Caribbean - Eastern
Sail Date: October 28, 2013
Ship: Norwegian Gem
Cabin Type: Suite
Cabin Number: 11542
Traveled As: Large Group
Reviewed: 3 years ago
After first night, next day it took housekeeping 4 hours to clean room.
Food in main dinning served luke warm serveral times.
Incomplete meals served, by the time the missing item was bought to table the meal was cold or finished.
Attended early servings in main dinning room, again and again most of the time seated by a service station which were noisey, and not very appealing to look at diry dished while eating.
Breakfast-constantly had to ask for a second cup of coffee, rarely did the server's come around to serve or ask if anything else was needed (terrible).
If one wanted a pastry with their cup of coffee you always had to ask for it, then wait until your coffee was cold before they returned with a small tray.
Food and Dining
Service and Staff
Cabin / Stateroom
Maintenance lacking in some of the restroom. Insufficent seating space in Buffet Room.