Left a lot to be desired

Norwegian Gem Cruise Review to Caribbean - Eastern


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 12

Overall Rating:

3.0 out of 5
9 Night Eastern Caribbean (New York Roundtrip)
Sail Date: October 28, 2013
Ship: Norwegian Gem
Cabin Type: Balcony
Cabin Number:
Traveled As: Singles/Friends
Reviewed: 3 years ago

It rained at every island we were on and the ship wasn't geared or prepared for trying to occupy all the passengers time indoors hence, we were always looking for things to do.  The ship's news letter contained daily errors, at least one or two things that were listed incorrectly or shouldn't have been listed at all because they weren't taking place.  And finally, free style even extended to their main dinning room where you're normally assigned a time and a table but instead you were treated like you were going to a  restaurant which didn't take reservations and you might have to wait up to 45 min, on one occassion to be seated.  However the only place that you could make reservations were in their specialty restaurants with a fee, of course.  Our balcony door didn't work correctly and we were locked out on the balcony one day and fortunately one of our neighbors were on their balcony and got someone to let us back into our cabin.  We never closed the door all the way again, having nerver been told that they actually repaired the door.  I won't be doing NCL again, any time soon and that was my 12th cruise.

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
except the balcony door.

Ship Tip

Take another line.

5 out of 5
Come in a day or two early and stay later
5 out of 5
The historic tour was excellent
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