Norwegian Gem is not a gem at all

Norwegian Gem Cruise Review to Caribbean - Bahamas
Experience: 7+ cruises
Reviews: 2
Helpful Votes: 12

Overall Rating:

1 out of 5
Verified Review
Norwegian Gem

7 Night Bahamas & Florida (New York Roundtrip)

Sail Date: February 16, 2008

Ship: Norwegian Gem

Cabin Type: Balcony

Traveled As: Family (older children)

Reviewed: 8 years ago

Review Summary

We are veteran cruisers, not hard to please, love being on the water. This ship was such a let down. Crew seemed to either not know anything, not care, or just were very rude. Cabin stewards were the only smiles we got all week, they were excellent. We were a family of 6 adults and one infant. Getting a meal was a feat in itself. I think the Freestyle concept is misleading, it was a chore to get dinner unless you ate at the Garden Cafe buffet. This trip will be our last on NCL.

Ports Of Call

Great Stirrup Cay (Cruiseline Private Island), Bahamas

1 out of 5
Think NYC subway at rush hour, terrible!

Port Canaveral, Florida

3 out of 5

Nassau, Bahamas

3 out of 5

Freeport, Grand Bahama Island

3 out of 5

Freeport, Grand Bahama Island

3 out of 5

Nassau, Bahamas

3 out of 5

Port Canaveral, Florida

3 out of 5

Great Stirrup Cay (Cruiseline Private Island), Bahamas

1 out of 5
Think NYC subway at rush hour, terrible!

Pros: ship is new and very clean

Cons: poor customer service, rude and disinterested crew, problems getting meals without waitng

Recommends Norwegian Gem? No.

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