Norwegian Escape Cruise Reviews - Reviews

We only stopped at 2 of the 3 ports. They told us that one of the ship's engines was not working properly. We skipped the Nassau stop because that's the only way we could get to Miami on time so the next group of passengers could board. The reason we took this cruise is because of Nassau and that is my wife's favorite port. Also it was her birthday and we had a big day planned.

I believe Norwegian cut back on their amenities as top shelf liquor that was on the drinking package 4 months ago when we were on the Getaway, were no longer on the package.

the food in the dining rooms was well below par as well as the service at times.

We've traveled with Norwegian many many times as well as with other cruise lines and this was the worst cruise ever.

The food was AMAZING!  So was the service.  My only complaint is the

reason we picked this cruise...My roomate, Lydia, has a prostetic leg and

we LOVED the handicapped room!  Her beloved husband died a few years

ago and she really wanted to go to Nassau because they had been there together as their last vacation before he was critically ill.  The ship cancelled

the stop because of a mechanical reason and she was heart-broken.  We

did not feel the $50 room credit was enough.

The entertainment, food (choices and restaraunts) were excellent.  We definitely felt pampered by everyone on the crew. 

The only issue was a mechanical failure to prevented us from making a stop at Nassau.  That was fine for me because I wanted to be at sea but others in our party and most of the passengers were very disappointed.

I really can’t think of areas for improvement because it exceeded my expectations from departure to return.

I would and already have recommended Norwegian and especially this specific cruise on the Escape to several people.

The escape is a beautiful ship but is very crowded which is why we chose to stay in heavens section of boat at an upgraded cost. The staff in heavens are extremely hard working friendly folks but understaffed. Service in restaurant and bar is slow but drink and food was very good. My frustration with that section of the ship was too many kids with no adult only section. We love children but not on vacation. The pool area of heavens is very small and with kids running around was very loud and is not a peaceful quiet area. Parents did not supervise their children so there were always kids in the small pool wearing diapers and kids bouncing around in hot tub so you could never use those areas to relax. We always had to go spa area if we wanted to peace and quiet. The spa area on the ship is wonderful with many amenities but not part of heavens.

The French restaurant was not as elegant as you would expect and food was fair another screaming kid made the dinner unpleasant with parent totally ingnoring  the behavior of the child.

We wanted to see new ship with NCL but the suite section is not worth the extra price you pay. None of the dress codes that are published for the dining areas on ship are enforced so why have them.

if you are an older demographic and do not mind paying a little extra for a cruise go with Celebrity Cruises very nice atmosphere, great service.

Pretty ship. Great service, good food BUT

   TOO MANY WATERSLIDES

   TOO MANY KIDS

    ONLY 1 Adult pool & it was too near the kids pool & water slides splash zones. 

  I don't prefer freestyle dining & almost no "sharing" tables avail. Ship info on tv was not kept current. SMALLEST cabin I have ever had in 52 cruises

They only shuffled cards in front of you and ONLY used a Las Vegas style clear plastic card shoot for the $50 per had table, all others ($6 & $15 tables) tables had a black covered electronic clear shoot, were the dealers seem to always win.  I am sure they that wasn't on the up-and-up!

did not easily inform me of the pre-paid drink card and did purchase it...that really cost me.

They canceled the Nassau, Bahamas port call and gave the guests a lousy $50 credit!

No Steak & Lobster night.

Food in the Dining restaurants was terrible and the service was absolutely the worst ever.

I went on the Norway a couple of times, 15 years ago, and it was the best cruises I ever took.  I will NEVER take another Norwegian cruise...Ever!!! 

I gave this cruise a 3/5 star rating due to the fact that we did not stop at our 3rd stop (Nassau) due to an issue with the ships propulsion system. Norwegian only refunded $50/room for this inconvenience. I do not feel like this was an adequate refund due to the fact that we spent well over $4000 on this trip and that stop was one of three stops scheduled for the cruise. In other words it was a 1/3 of our vacation and $50 doesn't even come close to covering a 1/3 of our costs for the trip. Other than that I will say that the Norwegian Escape is a beautiful ship. The food was great, and the staff was wonderful. We did enjoy our time on the Norwegian Escape.

the cruise was great first half them told us we would not go to Nassau .give us$50.00 onbroad credit .the ship three stop in week time .I not happy with ncl right now . I have 10 cruised with ncl.

Let me start by saying this is our third 7-8 day cruise on NCL. The staff on this ship were very unhappy and not really nice. It kinda brought everyone's mood down the entire trip. It probably has to do with how large the ship is and how many people are on board that they have to deal with. We will not travel on a ship this large again. Also for Norwegian's newest ship it had mechanical problems so we couldn't port in the Bahamas and had to stay at sea which really sucked. 

The Norwegian Escape was terrible. It didn't deliver what it promised. We were promised 3 ports and only got 2 ports instead due to mechanical issues. The Escaoe is only a year old and having this kind of issues is not acceptable. Is Norwegian maintaining their boats properly? For the inconvenience they gave us a $50 onboard credit per stateroom which is insulting. We also had issues with the Mandara Spa, we got 2 couple massage session. For our first session the messed up and booked the massage as indiviso massage and not couples, they have to re-schedule our massage. With had another appointment at the Spa and we checked in and they called another person that arrived after us when we were already there waiting, they blamed their systems. It was not a good experience. We wanted time complaining instead of having a relax vacation. We had a problem with a shore excursion, the transportation provided was horrible, rusty bus with screws sticking out and gasoline fumes all the way.

The open dining,for our party of 9, never ended up being a longer wait than 10 minutes even with NO reservations as we don't like time constraints on a vacation!  The option of sitdown/menu dining at OSheehan's and Marquaritaville was a personal FAVE with our group and me and my husband never ate a the buffet or open Café one time. The entertainment crew and cruise director, Tyler, were the Best of the Best and their mission was to make EVERYONE have a good time and feel included...from young to old.  ALL of us were SO impressed with their energy and people skills!  We did have a problem with something on the ship and we were told that we couldn't make our stop in Nassau, Bahamas.  The captain announced it, the cruise director announced it again and then they wrote a letter for everyone explaining and gave all rooms a $50 credit for it and refunded excursions, if any.  Some people were all butt-hurt, but crap happens and our group did NOT think it was a huge deal and when we figured up the $50 credit times the number of cabins it was a good chunk of change that NCL gave back.  I don't think such an event can be held against NCL - it's about the REST of how they made you feel on your vacation....But you can never please everyone.  (lus, we have been to Bahamas before and it's a least favorite spot...so not a HUGE loss to us anyway. 

This is a beautiful ship with a crew that outdoes themselves, but in attempting to put as much on board as possible, they have created a situation where there are just too many people for a stress-free experience.  The Garden Cafe, which is open 24/7 has lines so long that by the time you circumvent the square setup and fill your plate your food is cold.  Lines are long for everything.  The atrium, which on the Pearl was large enough for people to engage in the audience participation, was smaller and people stood eight deep behind and alongside the chairs provided.  Positive points were that the crew was, as usual, happy and accommodating.  The steward for our cabin did a beautiful job and provided us with artistically hand-twisted towel animals each evening.  Our recommendation is to take a slightly smaller ship to avoid frustration and massive crowds at every event. 

Had a great time on Norwegian's Escape. Harry Muller's magic show, snorkeling at the baths in Tortola and of course the delicious food were my highlights. My only complaint was we stayed in a mini suite and could not use our balcony because our neighbors were smoking on theirs. 

My favorite part of this cruise was the music and entertainment. I would definately recommend this cruise to all of my family and friends. The food was delicious at Le Bistro, La Cucina, Moderno and Teppanyaki, It was hard to adjust back to work after this cruise since I had so much fun. Tyler Gray, Cruise Director was fabulous!

We had a real nice and relaxing cruise 

There was a few things that I was not happy with like not being allowed to bring water bottles on board, I have been travelling on NCL for quiet alot and the perks for return passanger is terrible compare to other lines (on other lines we get free internet minutes, free cocktails every evening etc. and able to bring my own water bottles) the evening entertainment was ok 

The H20 area was nice except for the movie screen had no movies all day they were advertizing Norweigian very boring would have been nice to see movies or concerts on the screen

Nassau was a very beautiful place. I wish we could have had more time to visit it.  The games on the ship were fantastic, when I got home my ribs were still hurting from laughing so hard!

This Cruise was very well prepared and well executed.

We love our cabin with the balcony. Food was amazing. Music was great, especially Port Royal Band. We'd like to have more Broadway style shows with open seating. We do not like the reservation system.

Overall it was a very good vacation.

The adult and kid activities were awesome. Always a ton of stuff to do every day. They kept you involved and up to date with activities. The food was great. We didn't do any of the live entertainment but heard from others it was awesome. 

Wonderful cruise for families. We have been on 24 cruises on various cruise lines.The food was bad;even in La Cucina [$127]! I am not sure if I would recommend NCL or not. We were seated in the Manhattan at 6:25 and were served our dessert at 7:55! DINING FOOD needs much improvement!

The efficient embarkation and disembarkation The choice items on the main dining room menu have a surcharge. Many of the desired menu items are only available in the extra charge dining rooms.