Heavens a disappointment

Norwegian Escape Cruise Review to Caribbean - Eastern

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 112

Overall rating:

3 out of 5
Verified Review
Norwegian Escape

7 Night Eastern Caribbean (Miami Roundtrip)

Sail date: December 10, 2016

Ship: Norwegian Escape

Cabin type: Suite

Cabin number: 16126

Traveled as: Couple

Reviewed: 7 years ago

Review summary

The escape is a beautiful ship but is very crowded which is why we chose to stay in heavens section of boat at an upgraded cost. The staff in heavens are extremely hard working friendly folks but understaffed. Service in restaurant and bar is slow but drink and food was very good. My frustration with that section of the ship was too many kids with no adult only section. We love children but not on vacation. The pool area of heavens is very small and with kids running around was very loud and is not a peaceful quiet area. Parents did not supervise their children so there were always kids in the small pool wearing diapers and kids bouncing around in hot tub so you could never use those areas to relax. We always had to go spa area if we wanted to peace and quiet. The spa area on the ship is wonderful with many amenities but not part of heavens.

The French restaurant was not as elegant as you would expect and food was fair another screaming kid made the dinner unpleasant with parent totally ingnoring  the behavior of the child.

 

We wanted to see new ship with NCL but the suite section is not worth the extra price you pay. None of the dress codes that are published for the dining areas on ship are enforced so why have them.

 

if you are an older demographic and do not mind paying a little extra for a cruise go with Celebrity Cruises very nice atmosphere, great service.

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5
Dont go to the 10:00 Brat Pack show was full of leud profanity. If you can't talk in complete sentences without using profanity then you will enjoy show.

Children's Programs

1 out of 5
Keep them out of Heavens section

Service and Staff

3 out of 5
Staff very kind and friendly but just not enough, service is slow.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Great cabin

Ship tip

Don't pay the extra money to be in THE heavens section. Save your money.

Ports of call

Miami, Florida

3 out of 5

Charlotte Amalie, St. Thomas

3 out of 5

Tortola, British Virgin Islands

2 out of 5

Nassau, Bahamas

2 out of 5
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2 Comments

TERRI1962    7 years ago

Agree with Froggylein ,

Froggylein    7 years ago

Reason I take cruises off season so I don't have to deal with screaming children and parents that do not have parenting skills and leave children unsupervised and in a pool with diapers. Sounds like a nightmare with endless screeching

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