Escape from Norwegian
Norwegian Escape Cruise Review to Caribbean - Eastern
7 Night Eastern Caribbean (Miami Roundtrip)
Sail date: December 10, 2016
Ship: Norwegian Escape
Cabin type: Balcony
Cabin number: 15102
Traveled as: Couple
Reviewed: 7 years ago
Review summary
The Norwegian Escape was terrible. It didn't deliver what it promised. We were promised 3 ports and only got 2 ports instead due to mechanical issues. The Escaoe is only a year old and having this kind of issues is not acceptable. Is Norwegian maintaining their boats properly? For the inconvenience they gave us a $50 onboard credit per stateroom which is insulting. We also had issues with the Mandara Spa, we got 2 couple massage session. For our first session the messed up and booked the massage as indiviso massage and not couples, they have to re-schedule our massage. With had another appointment at the Spa and we checked in and they called another person that arrived after us when we were already there waiting, they blamed their systems. It was not a good experience. We wanted time complaining instead of having a relax vacation. We had a problem with a shore excursion, the transportation provided was horrible, rusty bus with screws sticking out and gasoline fumes all the way.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Don't book with Norwegian Escape or Norwegian in general
Ports of call
Tortola, British Virgin Islands