Escape from Norwegian

Norwegian Escape Cruise Review to Caribbean - Eastern

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 16

Overall rating:

1 out of 5
Verified Review
Norwegian Escape

7 Night Eastern Caribbean (Miami Roundtrip)

Sail date: December 10, 2016

Ship: Norwegian Escape

Cabin type: Balcony

Cabin number: 15102

Traveled as: Couple

Reviewed: 7 years ago

Review summary

The Norwegian Escape was terrible. It didn't deliver what it promised. We were promised 3 ports and only got 2 ports instead due to mechanical issues. The Escaoe is only a year old and having this kind of issues is not acceptable. Is Norwegian maintaining their boats properly? For the inconvenience they gave us a $50 onboard credit per stateroom which is insulting. We also had issues with the Mandara Spa, we got 2 couple massage session. For our first session the messed up and booked the massage as indiviso massage and not couples, they have to re-schedule our massage. With had another appointment at the Spa and we checked in and they called another person that arrived after us when we were already there waiting, they blamed their systems. It was not a good experience. We wanted time complaining instead of having a relax vacation. We had a problem with a shore excursion, the transportation provided was horrible, rusty bus with screws sticking out and gasoline fumes all the way.

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Children's Programs

3 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5

Ship tip

Don't book with Norwegian Escape or Norwegian in general

Ports of call

Miami, Florida

3 out of 5

Charlotte Amalie, St. Thomas

1 out of 5

Tortola, British Virgin Islands

2 out of 5

Nassau, Bahamas

1 out of 5
We never stopped there
Was this review helpful? 16

Be the first to comment

Other reviews of this sailing