Sorely Sorely Disappointed

Item: Norwegian Escape
Rating: 2.7
Author: Williamsle

Norwegian Escape Cruise Review to Caribbean - Eastern

Williamsle

Contributor Level: Purser

Cruises: 4-6 cruises

Reviews: 2

Helpful Votes: 57

Overall rating:

2.7 out of 5

Verified Review

7 Night Eastern Caribbean (Port Canaveral Roundtrip)

Sail date: March 02, 2024

Ship: Norwegian Escape

Cabin type: Suite

Cabin number: 15158

Traveled as: Singles/Friends

Reviewed: 3 months ago

Review summary

Wait until they sort out the budget cuts or whatever. We shelled out $500 more apiece extra from our last ncl cruise during high season and the experience was worse then when we went on msc. We picked ncl because of our last two experience and for price we paid we feel cheated. I would chalk it up to just a one off but from the other reviews over the last 6 months this is just par for the course. This is their new normal no matter the port, the ship or the class of room

Embarkation

4 out of 5

Fast and Efficient

Ship experiences

Food and Dining

1 out of 5

The food was so subpar. No variation day to day anywhere. For the menus, half of it was served cold and overcooked and the other half was cold and under seasoned. The Manhattan room service and food literally made us sick. Even the three specialty restaurants we paid for were so 😞 I am going to go to a new Cruise Line maybe Royal Caribbean or Carnival hell MSC might gain me back cuz this was ridiculous

Onboard Activities

2 out of 5

Besides the spa we were beyond bored. Especially on sea days

Entertainment

4 out of 5

The live musicians were sooo talented

Service and Staff

2 out of 5

We had to hunt down our room steward daily. The female bartender at the mojito bar was utterly rude to the point the she constantly had a empty bar. Calling the guest service desk was futile because no one ever answers. We couldn't get enough clean towels or tissue for all three cabin mates until day 3

Ship Quality

2 out of 5

What ever was going on in our room caused an allergic reaction with 2 of the 3 guests. 1 was respiratory and the other respiratory with itchiness and trash. We didn't get a new room due to how full the ship was. But we went through a bottle of benadryl

Cabin / Stateroom

4 out of 5

Something there cause an allergic reaction