Friendly staff, but small hallways and poor entertainment

Norwegian Escape Cruise Review to Caribbean - Eastern

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 19

Overall rating:

2.4 out of 5
Norwegian Escape

7 Night Eastern Caribbean (Port Canaveral Roundtrip)

Sail date: December 17, 2022

Ship: Norwegian Escape

Cabin type: Inside

Cabin number: 11411

Traveled as: Large Group

Reviewed: 1 year ago

Review summary

I and the other 10 people in our group would not bother with this cruise again.

Embarkation

2 out of 5
There were no signs or communication on what the "next steps" where. There were plenty of signs for what was going to be served at dinner, but nothing about where to go once my feet were on the ship.

Ship experiences

Food and Dining

3 out of 5
Specialty restaurants were booked up so we could not get into the ones we wanted.

Onboard Activities

1 out of 5
Pools were good. Not enough entertainment. The popular shows were booked up which prevented us seeing them.

Entertainment

1 out of 5
Everything was booked up and could not see what we wanted. My party felt that we always had to pick from the "leftovers".

Children's Programs

My son was in a "in-between" age where activities were too young or too old.

Service and Staff

4 out of 5
Staff was great, except their English. A lot of communication barriers outside of the bars.

Ship Quality

1 out of 5
Hallways are an ADA nightmare. Wheelchairs cannot go down the hallways when the rooms were being cleaned 2-3 times a day. We had to fight moving cleaning carts just to barely make it through.

Cabin / Stateroom

4 out of 5
The ship rocked a lot which caused the hangers to make a lot of noise.

Ship tip

Get all of your reservations set weeks before getting on the ship. All of the special dining and entertainment was all booked up to a point we missed a lot of items that was offered.

Ports of call

Port Canaveral, Florida

2 out of 5
Parking is a nightmare and expensive.

Puerto Plata, Dominican Republic

1 out of 5
VERY DISAPPOINTED in the port that we went to. The port was 30 minutes by car from the town which prevented us experiencing the culture. We were trapped or had to pay $150 for a round-trip taxi.

Charlotte Amalie, St. Thomas

3 out of 5
The island has a lot of trash. Enjoyed walking around the town and going on to the beach.

Tortola, British Virgin Islands

1 out of 5
Norwegian changed our port time for 6:00 am to 1:00pm so it was dark for a couple of hours while in port. VERY DISAPPOINTED.

Great Stirrup Cay (Cruise Line Private Island), Bahamas Did not visit port

Seas were too much to use the tender boats. Given $41 refund for our missed port.

Disembarkation

1 out of 5
No one to ask questions. All the available staff did not speak English. Had to be guided by other guests. Getting off the ship with an ADA person was another nightmare.
Was this review helpful? 19

12 Comments

Other reviews of this sailing