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Item: Norwegian Escape
Rating: 2.9
Author: jam6926

Norwegian Escape Cruise Review to Canada, New England, New York

jam6926

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 50

Overall rating:

2.9 out of 5

Verified Review

7 Night Canada & New England (New York Roundtrip)

Sail date: September 15, 2019

Ship: Norwegian Escape

Cabin type: Inside

Cabin number: 5102

Traveled as: Couple

Reviewed: 5 years ago

Review summary

I love cruising, disappointed in our experience with NCL, maybe the freestyle isn’t a good option. The staff doesn’t go above and beyond because there is no incentive for them. Having the same wait staff at dinner you get to know them and they you, always leave them extra tip at the end because they go above and beyond. NCL should consider this.. staff would definitely be nicer and more accommodating to the passengers

Embarkation

4 out of 5

Fair

Ship experiences

Food and Dining

2 out of 5

Food was mediocre at best. Very disappointed in the dining options

Onboard Activities

2 out of 5

Boring, barely anything going on in the evening on port days and nothing during at sea days

Entertainment

1 out of 5

Just bad entertainment options

Service and Staff

2 out of 5

There was probably a handful of staff that actually smiled and took the extra effort to make conversation. Most of the staff felt bothered by having to do their job, walked around with a scowl on their faces and never said a word

Ship Quality

3 out of 5

Pretty well maintained.

Cabin / Stateroom

3 out of 5

Size was great, bathroom was wonderful, bed was awful, hard as a rock. NOT 1 towel animal our entire cruise. Very disappointing