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Item: Norwegian Escape
Rating: 2.9
Author: jam6926

Norwegian Escape Cruise Review to Canada, New England, New York

jam6926

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 55

Overall rating:

2.9 out of 5

Verified Review

7 Night Canada & New England (New York Roundtrip)

Sail date: September 15, 2019

Ship: Norwegian Escape

Cabin type: Inside

Cabin number: 5102

Traveled as: Couple

Reviewed: 5 years ago

Review summary

I love cruising, disappointed in our experience with NCL, maybe the freestyle isn’t a good option. The staff doesn’t go above and beyond because there is no incentive for them. Having the same wait staff at dinner you get to know them and they you, always leave them extra tip at the end because they go above and beyond. NCL should consider this.. staff would definitely be nicer and more accommodating to the passengers

Embarkation

4 out of 5

Fair

Ship experiences

Food and Dining

2 out of 5

Food was mediocre at best. Very disappointed in the dining options

Onboard Activities

2 out of 5

Boring, barely anything going on in the evening on port days and nothing during at sea days

Entertainment

1 out of 5

Just bad entertainment options

Service and Staff

2 out of 5

There was probably a handful of staff that actually smiled and took the extra effort to make conversation. Most of the staff felt bothered by having to do their job, walked around with a scowl on their faces and never said a word

Ship Quality

3 out of 5

Pretty well maintained.

Cabin / Stateroom

3 out of 5

Size was great, bathroom was wonderful, bed was awful, hard as a rock. NOT 1 towel animal our entire cruise. Very disappointing

Ship tip

Royal Caribbean

Thumbs up

Ports of call

New York, New York

5 out of 5

Love NY - no excursion visited on our own

Thumbs Up 3

Portland, Maine

4 out of 5

Cute town

Thumbs Up 0

Bar Harbor, Maine

5 out of 5

Loved! Must stop at the Stadium and have Blueberry Muffin! Best ever

Thumbs Up 3

Saint John, New Brunswick

2 out of 5

Could have done without this port

Thumbs Up 3

Halifax, Nova Scotia

3 out of 5

Cute town, digest Harbour hopper!

Thumbs Up 0

Disembarkation

4 out of 5

Easy process, self disembarked

7 Comments

Cruisers4Lyfe 6 months ago

Thanks for sharing

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capeman 5 years ago

Is this your first NCL cruise? I've been on that ship 3 times and had a blast. You need to engage the crew in a conversation and see how friendly they really are. I believe NCL has the friendliest crew at sea. I cruise between NCL, Royal Caribbean, Princess and Holland America. So Better luck on your next cruise adventure. Happy cruising to all.

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cruiserssandr 5 years ago

Same wait staff every night would take away the freestyle we like. We have been on lines with set times for dinner but we prefer freestyle.

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jerry1125 5 years ago

We loved free style dining had no issues. I went on Carnival several times and they went downhill since yips we mandatory and a set price. Staff was horrible. The Escape is great and staff is wonderful.

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wanjohn68 5 years ago

Their it's no more towel animal due to saving soap and water, and saving the environment. They should have said that in the Munster drill, if you wanted a towel animal then you needed to called customers service and requested and your stewards will come and make you one.

Thumbs Up 1

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enjoyurdaysmile 5 years ago

Say hello to the crew like I do. Yes, it's a hard job.

Thumbs Up 0

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enjoyurdaysmile 5 years ago

Did you look in the Freestyle Daily? There's where all your things to do on the ship. Port days, most people are doing things.

Thumbs Up 0

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