Worst Cruise Experienced

Item: Norwegian Escape
Rating: 2.2
Author: jfparsio

Norwegian Escape Cruise Review to Caribbean - Southern

jfparsio

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 9

Overall rating:

2.2 out of 5

14 Night Southern Caribbean (New York Roundtrip)

Sail date: January 20, 2019

Ship: Norwegian Escape

Cabin type: Balcony

Cabin number: 9800

Traveled as: Couple

Reviewed: 5 years ago

Review summary

The entire cruise was mismanaged, it was not ready to sail and yet despite most passengers complaints, we were not even offered a cruise credit, in fact management did not even accept responsibility. Will never travel on NCL.

Embarkation

1 out of 5

Horrible, delayed from 10:30 AM scheduled time until 3PM, room not ready until 9PM, luggage arrived at 3AM next morning

Ship experiences

Food and Dining

2 out of 5

Onboard Activities

2 out of 5

Entertainment

2 out of 5

Service and Staff

3 out of 5

Ship Quality

1 out of 5

cabins not cleaned until 5 or 6 day, not enough room for the number of passengers in common areas, entire ship was being sanitized until 12th day

Cabin / Stateroom

1 out of 5

wasn't vacuumed until second half of trip, for a mini-suite it was extremely small, 18 inches between bed and main closet, balcony had two chairs and a 1 ft square table, no room for a lounge chair

Ship tip

select another cruise line

Thumbs up

Ports of call

Philipsburg, St. Maarten

3 out of 5

Tortola, British Virgin Islands

3 out of 5

Charlotte Amalie, St. Thomas

3 out of 5

Castries, St. Lucia

2 out of 5

Bridgetown, Barbados

3 out of 5

Basseterre, St. Kitts

3 out of 5

Disembarkation

1 out of 5

waited in line for the Passport inspection for two hours

6 Comments

83pony 5 years ago

That's right tatum926. On the smaller ships there's a deal (I don't know what to call it) outside the room where your room number is that you can change it to say different things, like don't disturb, make up room etc.

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tatum926 5 years ago

Going on NCL for the first time i didnt know about the outside light to make up the room or for privacy. Our room wasnt cleaned for the day and i was wondering why so we asked our room steward and he mentioned the switch. Newbie issues. But we asked within a day. Which is what you could have done. And our room was cleaned from that point on. If there was an issue where the boat needed to be cleaned then get it cleaned and disinfected before i get on. I wouldnt want to get sick on my vacation.

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83pony 5 years ago

It seems most of the negative comments about room service comes from those in the "fancier" rooms. (Not those in the "cheap" inside rooms. What did they call those "poorer" people in the cheap rooms in "Titanic"?) I've been on 5 cruises, all on NCL, the most recent on the Jade 3 weeks ago, and never once have i had any problems with room service or my steward, or stewardess. In fact i named my hero my stewardess, Maddonna, for the cruise. I got a towel animal every day but one, and my room was cleaned up morning and night with clean towels each time, which she didn't have to do, and i think clean bedding each day. It seemed like it any way. And yes i did tip her for it. Maybe y'all should try the "cheap sleeps" for a change.

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afahey 5 years ago

I don’t believe this for a second. Your cabin wasn’t cleaned until the 5th or 6th day??? That’s crap. We sailed on the Escape in September and our room was cleaned twice a day, every day. In regards to the size of the room, they give the dimensions online but apparently you didn’t do any research prior to sailing. You sound like a whiner that’s just looking for a freebie. Get over yourself and enjoy your vacation. Oh and the cruise lines have no control over US Customs or Boarder Security so that 2 hour line had nothing to do with NCL.

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jerry1125 5 years ago

The cruise before them had rhino virus so ship had to be completely disinfected so delays happen. Suck it up and stop bitching

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CathyE998 5 years ago

Sounds like a troll to me because I've been on the Escape and any issue we had was addressed immediately.

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Other reviews of this sailing

Worst cruise ever on all parts; port, ship, crew, cabin, food, and NCL.

Do not like the ship's design !

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