Worst Cruise Experienced

Item: Norwegian Escape
Rating: 2.2
Author: jfparsio

Norwegian Escape Cruise Review to Caribbean - Southern

jfparsio

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 9

Overall rating:

2.2 out of 5

14 Night Southern Caribbean (New York Roundtrip)

Sail date: January 20, 2019

Ship: Norwegian Escape

Cabin type: Balcony

Cabin number: 9800

Traveled as: Couple

Reviewed: 5 years ago

Review summary

The entire cruise was mismanaged, it was not ready to sail and yet despite most passengers complaints, we were not even offered a cruise credit, in fact management did not even accept responsibility. Will never travel on NCL.

Embarkation

1 out of 5

Horrible, delayed from 10:30 AM scheduled time until 3PM, room not ready until 9PM, luggage arrived at 3AM next morning

Ship experiences

Food and Dining

2 out of 5

Onboard Activities

2 out of 5

Entertainment

2 out of 5

Service and Staff

3 out of 5

Ship Quality

1 out of 5

cabins not cleaned until 5 or 6 day, not enough room for the number of passengers in common areas, entire ship was being sanitized until 12th day

Cabin / Stateroom

1 out of 5

wasn't vacuumed until second half of trip, for a mini-suite it was extremely small, 18 inches between bed and main closet, balcony had two chairs and a 1 ft square table, no room for a lounge chair