Nice itinerary; Terrible ship

Norwegian Escape Cruise Review to Caribbean - Southern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 17

Overall rating:

3.2 out of 5
Verified Review
Norwegian Escape

14 Night Southern Caribbean (New York Roundtrip)

Sail date: January 20, 2019

Ship: Norwegian Escape

Cabin type: Balcony

Cabin number: 9858

Traveled as: Couple

Reviewed: 2 years ago

Review summary

While the ship was extremely disappointing we enjoyed ourselves and made another reservation for next year. Felt that the ship should have made some small compensation for the sanitizing, late embarkation and general inconvenience. Some beds not made, no glasses in bathroom, luggage arrived too late for unpacking, etc. A shipboard credit or refund would have been very appropriate and gone a long ways in customer relations. We felt that you really didn't and don't care.

Embarkation

1 out of 5
Waited in line 3 hours. No Platinum Member emarkation; with everyone else.

Ship experiences

Food and Dining

2 out of 5

Onboard Activities

2 out of 5
Swimming pools too deep for walking. Large slides got in the sun way for pools.

Entertainment

4 out of 5
Shows were good but too much waiting in line to get in.

Service and Staff

4 out of 5
Room stewards and wait staff in dining room excellent. Buffet terrible. I use a walk and received absolutely no help and no help disembarking the ship at ports.

Ship Quality

1 out of 5
Could not walk 2 abreast in halls; walked could not pass cart for cleaning without moving it.

Cabin / Stateroom

1 out of 5
Could not use closet because couch was right next to it. No coffee table. Stool/bench had to be moved before getting into bed.

Ship tip

DO NOT GO! We have loved NCL for many years. Would never go on the large ships again. Seems like you make them bigger to make people stand in line more. 4 hours to get internet was more than excessive when one can't stand.

Ports of call

New York, New York

4 out of 5

Philipsburg, St. Maarten

5 out of 5
Yes. Zip line excellent

Tortola, British Virgin Islands

5 out of 5

Roseau, Dominica Did not visit port

I'm no sure why we didn't stop here.

Castries, St. Lucia

5 out of 5

Bridgetown, Barbados

5 out of 5
Beach break excellent.

Basseterre, St. Kitts

5 out of 5
Glass bottom boat ride. Excellent.

Disembarkation

4 out of 5
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