Nothing special

Norwegian Escape Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 34

Overall rating:

3.6 out of 5
Verified Review
Norwegian Escape

7 Night Western Caribbean (Miami Roundtrip)

Sail date: October 21, 2017

Ship: Norwegian Escape

Cabin type: Balcony

Cabin number: 13890

Traveled as: Couple

Reviewed: 7 years ago

Review summary

Considering we planned on the Eastern Caribbean and through no fault of cruise line- had to change to Western which we have been on many times. Very disappointed - waste of a flight to Miami ( we live in Tx) and all the ports were similar. We would have lost almost the whole cost of cruise -- we tried to cancel or reschedule but not cost effective an not willing to help us at all. Essentially was not a favorable time. Would have to really re think using this cruise line again. Plus charged us for drinks we never used from refrigerator. We had drink pkg so why would we even think about using drinks from fridge. Have tried to discuss with PR and basically said we used. NOT!!! After talking to others who used this line-- same things have happened . I noticed doors were left open to rooms while cleaning crew cart outside but no live person around. Makes me wonder if someone could easily grab stuff from fridge or from tables. Was very disconcerting. our dinner partners noticed similar incidences.

Embarkation

4 out of 5
No problems

Ship experiences

Food and Dining

4 out of 5
Cagneys was incredible

Onboard Activities

4 out of 5
Pools

Entertainment

4 out of 5
Overall show very good.

Service and Staff

3 out of 5
Overall staff were great.never saw our room steward and consequently we were charged for beverages we never removed from the refrigerator. We had beverage package plus Redbull is not a drink a 60 year old normally drinks. Still "fighting" with company to remove theses charges.

Ship Quality

3 out of 5
Smoking ( casino) area should not be smack in the middle of the ship. Hard to avoid if going to different dinner areas etc.

Cabin / Stateroom

4 out of 5
Overall ok but sure would have been nice to see a live person who was taking care of our room.

Ship tip

Don't go on this ship if you have any issues with smoking-- was absolutely awful. I have been on many cruises and the smoke was nauseating. I kept hearing people complain-- and had to walk through areas in midship to go from front to back.

Ports of call

Miami, Florida Did not visit port

HAd to fly into to get on ship. Have been there before.

Coxen Hole, Roatan, Bay Islands, Honduras

3 out of 5
Was way too small -- excursion cancelled

Harvest Caye, Belize

5 out of 5
Was nice- enjoyed the Zip lines

Costa Maya (Mahahual), Mexico

3 out of 5
went on small wagon through village. not much to see

Cozumel, Mexico

3 out of 5
Excursion cancelled . Have been to this port many times so nothing special

Disembarkation

4 out of 5
Was this review helpful? 34

3 Comments

Froggylein    7 years ago

I won't have this problem to worry about; booked a studio for one for W Caribbean on the Escape, directly from NY, very convenient, no waste of time for me and there's no refrigerator to worry about charges, studios rooms don't have them 🤣🤗

love2cruise2020    7 years ago

We always ask our room steward to take everything out of the fridge. So I can put anything inside like yogurt, milk, juices etc. normally they would lock my fridge since I have minors.

clferr    7 years ago

They always leave the door open while cleaning rooms.

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