Never again! The ship is too big and they can not accommodate the passengers.

Norwegian Escape Cruise Review to Caribbean - Eastern

Experience: 7+ cruises
Review: 1
Helpful Votes: 7

Overall Rating:

3 out of 5
Verified Review
7 Night Eastern Caribbean (Miami Roundtrip)
Sail Date: February 06, 2016
Ship: Norwegian Escape
Cabin Type: Balcony
Cabin Number: 14716
Traveled As: Family (young children)
Reviewed: 2 years ago

I will never go on Norwegian again. The service was horrible, there are just so many passengers they can't accommodate them all and still be happy. After working all day the staff then works all night and they are especially miserable at night. Never in my 9 cruises have I had to leave the dining room without dessert because no one ever came back to take our order, and this happened twice!!!! They give everyone the free drink pkg and then only have 2 bartenders on the busiest bar on the ship (pool bar). No one walking around taking drink orders. We bought the restaurant pkg as well and couldn't even get in to try one of the restaurants because there was never any reservations. If you wanna see a show you have to make a reservation, if you want to see a comedian you have to make a reservation and if you want to see a show thats not in the theater you need to go an hr early or you won't get a seat. They have shows that everyone loves in the small atrium. Make sure you go for breakfast before everyone wakes up or you won't get a seat. The food was good, and the casino was huge! Other than that not worth any of the aggravation. The service is what did us in and all the poor attitudes. 

Food and Dining

3 out of 5

Onboard Activities

3 out of 5
The waterslides are cool to keep the kids busy.


3 out of 5
The main comedian was ok but his presenters were awful. The show after midnight was awesome.

Children's Programs

1 out of 5
If you do not go to the orientation on the first day they will not let you in to view where your child will be. We wanted to make sure our daughter would be ok and settle her in and they told us we were not allowed in the childrens area and would not even let us see it!

Service and Staff

1 out of 5
The staff were miserable and over worked!

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5
Our stateroom attendant was very good. Our room was nice.

Ship Tip

Stay away from this ship, too many other ships to choose from.

5 out of 5
1 out of 5
Book an excursion or don't even bother getting off the ship.
5 out of 5
Was this review helpful? 7

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Other Reviews Of This Sailing

* is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. is not responsible for content on external web sites.

Back to Top