Norwegian Escape Cruise Review to Caribbean - Eastern

Contributor Level: Deck Hand

4-6 cruises


Helpful Votes

3 out of 5

Not impressed!!

Sail Date: November 14, 2015

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Balcony

there were many companies that were booked on this trip one being connect a travel agencies. They occupied too much of the reservation they constantly had the 5 o clock somewhere booked.  The excursion at Tortola the The Virgin Gorde Baths was a disaster there were numerous injuries. There were no guides from the ship or from the excursion crew. They changed the level from  a 2 to a 3 with a letter attached to your tickets in the envelope. There should have been an announcement and give the passengers an informed reason for this.  The video portraying this excursion is totally erroneous.  We tried to eat at Margaritaville 2 times only to be told all of the pagers were out and there would be a 45 minute wait.  I spoke with the guest relations and Maria the manager from Margaritaville called and guaranteed us a table. Thank you Maria.  We have cruised Norwegian and are silver latitude members. We have never had to pay for entertainment. Part of the allure of cruising is the fantastic entertainment on board the ship. We pay for the cruise and now have to pay extra for nighttime entertainment. This is pure greed. We only saw 2 shows out if the 7 nights because we refused to pay for entertainment. The ship was beautiful our room steward only put animal towels on our bed 3 nights. We usually tip them extra but not this time.  

Cabin / Stateroom
Room steward was sub par. Had to ask for soap only 3 towel animals on bed out of 7 nights.
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Children's Programs
Service and Staff
Food and Dining

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