Disappointed

Norwegian Epic Cruise Review to Caribbean - Western

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 14

Overall rating:

3.2 out of 5
Verified Review
Norwegian Epic

7 Night Caribbean: Great Stirrup Cay & Harvest Caye (Port Canaveral Roundtrip)

Sail date: January 21, 2024

Ship: Norwegian Epic

Cabin type: Balcony

Cabin number: 8042

Traveled as: Singles/Friends

Reviewed: 9 months ago

Review summary

I was disappointed, have cruised before with NCL but due to booking with was not able to pick my room and that was disappointing as the room assigned was very small. Also the facilities on the ship are too small For the number of passengers, unable to get reservations for restaurants or get seating at venues. Unable to stop at 2 islands due to weather issues and the excursion to chichenitza that was highlight of my trip, was also cancelled. All and all I feel I wasted my money on this cruise.

Embarkation

3 out of 5
The credit card was never added to account by agent

Ship experiences

Food and Dining

3 out of 5
Food was good however getting reservations for specialty restaurants was impossible.

Onboard Activities

4 out of 5
Good

Entertainment

3 out of 5
Not as good as previous cruises I have taken. The smaller venues were always full and no space available

Service and Staff

4 out of 5
Very polite and attentive to every need

Ship Quality

4 out of 5

Cabin / Stateroom

3 out of 5
Too small for 3 people we could not even pass between the bed and counter. Sink was in the room rather than bathroom so after using toilet come out to wash hands

Ship tip

Too many people for the facilities on the ship. Long lines everywhere including guest services restaurants and entertainment venues

Ports of call

Great Stirrup Cay (Cruise Line Private Island), Bahamas Did not visit port

Disappointed as we were not able to stop here

Costa Maya (Mahahual), Mexico Did not visit port

Disappointed not able to stop here either

Coxen Hole, Roatan, Bay Islands, Honduras

2 out of 5
Nothing much to see for the price of the excursions

Cozumel, Mexico

3 out of 5
Stopped here twice and went out once on a tour however nothing much to see, beaches were dirty. On second stop did not go out

Disembarkation

4 out of 5
Good and easy
Was this review helpful? 14

5 Comments

javawoody     9 months ago

Thanks for the review

Gwbigdog     9 months ago

Thanks for sharing

Ruby13     9 months ago

Sorry for your experience

Niavlys     9 months ago

Thanks for your review

cruising2004     9 months ago

Thanks for sharing.

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