HORRIBLE, WORST CRUISE EVER

Norwegian Epic Cruise Review to Caribbean - Eastern

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 30

Overall rating:

1.5 out of 5
Verified Review
Norwegian Epic

8 Night Eastern Caribbean Reposition (San Juan To New York)

Sail date: April 14, 2023

Ship: Norwegian Epic

Cabin type: Balcony

Cabin number: 14092

Traveled as: Family (older children)

Reviewed: 1 year ago

Review summary

This was the worst NCL cruise we have ever been on. 1. The service all over the boat in all areas was horrible. The two at sea days there were no servers on the pool deck to be found. The lines at the bar were insane because of this. Workers were over worked, stressed, and rude. 2. Gratuites were increased and your room is only cleaned one time a day now in the morning. 3. The rooms were so small, the smallest we have ever seen for a balcony for 4. 4. Service in the speciality restaurants, main restaurants was slow, horrible, food took forever, with the exception of the Italian Restaurant. We have another cruise planned with NCL in April that we will be cancelling becasue of our experience on this cruise. I am unsure if we will ever cruise NCL again due to this.

Embarkation

1 out of 5
Huge Cluster and workers not pleasant

Ship experiences

Food and Dining

1 out of 5
Service was slow, food temperature was not good, servers stressed and over worked.

Onboard Activities

2 out of 5

Entertainment

Did not attend

Children's Programs

Didn't have small children

Service and Staff

1 out of 5
Worst service ever from all areas.

Ship Quality

1 out of 5
Rooms super small

Cabin / Stateroom

1 out of 5
So small, gratuities increased and they only clean your room one time a day now in the morning.

Ship tip

Don't sail on the Epic.

Ports of call

San Juan, Puerto Rico

2 out of 5

Basseterre, St. Kitts

1 out of 5

St. John's, Antigua

1 out of 5

Philipsburg, St. Maarten

5 out of 5
This port was beautiful would visit again.

Charlotte Amalie, St. Thomas

1 out of 5

Amber Cove (Puerto Plata), Dominican Republic

2 out of 5

Disembarkation

1 out of 5
CLUSTER!
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