Make Lemonade

Norwegian Epic Cruise Review to Caribbean - Western

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 20

Overall rating:

5 out of 5
Norwegian Epic

7 Night Western Caribbean (Port Canaveral Roundtrip)

Sail date: February 16, 2019

Ship: Norwegian Epic

Cabin type: Balcony

Cabin number: 12092

Traveled as: Large Group

Reviewed: 2 years ago

Review summary

We got notification that our ship was having trouble and we were only going on a 5 day cruise and only going to Nassau and Great Stirrup Caye, although they were beautiful and we had a great time, we were disappointed that we didn’t get to the ports we had expected! We had all our excursions planned and paid for, so we were looking forward to them, but again tried to make the best of it. I don’t agree that getting 50% off of the cruise and the next cruise is sufficient as far as compensation, we didn’t get to see the on board things (burn the floor and Pricilla Musical due to the time constraints) we were supposed to go to, and had a rental car an extra day and had to find a new hotel for the night we were supposed to board the ship. What a pain, as it was a very difficult task trying to find a hotel for 10 people when nearly every hotel was fully booked!

Embarkation

4 out of 5
Behind schedule by 2 days

Ship experiences

Food and Dining

5 out of 5
Great food and drinks!! Amazing staff!!!

Onboard Activities

5 out of 5
We had the Thermal Spa pkg, it was AMAZING!! The kids loved the entourage and all the fun activities, they utilized just about every amenity available!! We love Norwegian!!

Spa

4 out of 5

Staff is amazing and great at what they do, however it is EXTREMELY overpriced and they try to push products on you, which are even more expensive!

Entertainment

5 out of 5
Dueling Pianos was a snooze fest, the Pianists were amazing, but maybe we were just there on a bad night! Everything else was great!! Again, not saying they were bad, just boring, could have been us just being tired, not sure!

Children's Programs

5 out of 5
Entourage was AMAZING the girls are 14 & 16 and they, as usual, had a blast!

Service and Staff

5 out of 5
All of the staff is awesome and wonderfully helpful and amazing at what they do!! Props to the crew, captain and all ancillary staff!! I hope they get paid accordingly for the work they do!!

Ship Quality

5 out of 5
I liked the Getaways layout better, I felt it was more accessible as far as being able to walk around the outside of the ship!

Cabin / Stateroom

5 out of 5
Again, everything was great given the circumstances!

Ship tip

Even if things don’t go as planned, such as having to board the ship a day late and having a modified schedule, only going to the Bahamas and not going to the other 3 ports, you have 2 choices, either make lemonade out of lemons or have a miserable time because things are not going as planned!

Ports of call

Port Canaveral, Florida

5 out of 5
This was where we boarded the ship, we sat in port Sunday night and didn’t leave until Monday. We didn’t really see this as a “port”

Great Stirrup Cay (Cruise Line Private Island), Bahamas

5 out of 5
Amazing time

Falmouth, Jamaica Did not visit port

Did not get there, modified schedule due to trouble with ship

George Town, Grand Cayman Did not visit port

Did not get there

Cozumel, Mexico Did not visit port

Ship did not get there

Disembarkation

5 out of 5
Very easy, trouble free!!
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