Epic honeymoon cruise

Norwegian Epic Cruise Review

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 9

Overall rating:

3.7 out of 5
Norwegian Epic

7 Night Western Caribbean (Port Canaveral Roundtrip)

Sail date: February 16, 2019

Ship: Norwegian Epic

Cabin type: Suite

Cabin number: 11265

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Our cruise hit a lot of trouble and was delayed badly. We boarded one day late and spent two days in Port before we left while repairs took place. Which messed up our honeymoon. However we were well compensated. (50% refund and 50% future credit)The communication after the ship hit trouble and leading up to the cruise itself was awful and the helpline was the worst customer service I've ever seen so be warned and we were seriously considering whether we would ever trust NCL again. However once we were on the boat the staff couldn't do enough to help us. Definitely their saving grace. The only thing we weren't sure about were the strange cabin design. We would definitely cruise NCL again but I wouldn't use the Epic again.

Embarkation

5 out of 5
I was really impressed with how quickly. We were on board at port canaveral.

Ship experiences

Food and Dining

4 out of 5
Its a bit hit and miss with some places being better than others on the boat. My favourites were the Manhattan room for its ambiance, the tepanyakki and the sushi bar.

Garden Cafe

3 out of 5

Standard buffet food..... pizza, burgers, past etc. Generally I avoid the buffets but was quite happy with the breakfast but found the lunches very uninspiring.We never visited for dinner

O'Sheehans Neighborhood Bar and Grill

3 out of 5

Felt mostly like fast food style. Edible but not my first choice. Very good though if you needed a late night snack.

The Manhattan Room

5 out of 5

Only dined here for 1 dinner and 1 breakfast. Both times we felt the food was good but the staff were so professional and friendly we thoroughly enjoyed ourselves at both meals.

Maltings Whiskey Bar

4 out of 5

A very nice bar however as a whiskey enthusiast I would have preferred some more varied whiskeys rather than most the standard bar fare. However again service with a smile and very friendly attitude so spent many evenings here and happy to recommend.

Shanghai's Chinese Restaurant

4 out of 5

Food was passable like any standard takeaway nothing awe inspiring but good enough that i'd return...... staff however were great!!!

La Cucina Italian Restaurant

4 out of 5

Portions are big and food is nice enough but I didn't feel it was anything more exciting then I got in the normal dining rooms for the included price.

Taste

4 out of 5

Food was good. Better than the buffet but I preferred the mahatma room for its ambiance.

Teppanyaki

5 out of 5

Great fun and good food! Always look forward to tepanyaki anywhere I go!

Sushi Bar

5 out of 5

Good sushi and good service.... can't ask for any more.

Onboard Activities

4 out of 5

Spice H20

3 out of 5

Quite busy and hard to find a lounger but bar staff were very attentive and we never had to wait long for a drink..... even in the hot tub!!

Aqua Park

2 out of 5

Far too small for a ship this size. Also hard to find loungers.

Entertainment

5 out of 5
Never a dull moment on this ship although we felt the pool areas were often crowded and we had trouble finding any loungers.

Service and Staff

5 out of 5
Washy washy, happy happy, smiley smiley, lol......... loved them all and they couldn't do enough to help!

Ship Quality

3 out of 5
The ship is nice and well looked after. We stayed in a mini suite but I can't handle the cabin shape and the separate shower and toilet at the front. I can see why this wasn't replicated on other ships. It does have the advantage of good storage space though.

Cabin / Stateroom

3 out of 5
Didn't like the wavy design or any part of how the cabin was laid out. That said there was plenty of room and storage space but personally I wouldn't sail on the epic again... but NCL I would.

Ship tip

Make friends with the staff and talk you'll be surprised how freindly they are and really want to interact with the guests rather than just to keep up appearances.

Ports of call

Port Canaveral, Florida

1 out of 5
Its a port. What else can I say.

Great Stirrup Cay (Cruise Line Private Island), Bahamas

4 out of 5
Very pretty beaches but I'm more into culture and not a beach fan so not really for me.

Disembarkation

5 out of 5
We opted to use a disembarkation group and got called 10 minutes earlier then expected. Personally I found it quick and painless and it took it no time to find our bags and get through customs and immigration which was surprisingly efficient for the USA (I'm used to long waits over 90 minutes whenever I arrive from the UK) However I can imagine self disembarking may not be such a pleasant experience or if the port is more busy.
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