Worst cruise I have experienced

Norwegian Epic Cruise Review to Caribbean - Western

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 6

Overall rating:

2.5 out of 5
Verified Review
Norwegian Epic

7 Night Western Caribbean (Port Canaveral Roundtrip)

Sail date: February 16, 2019

Ship: Norwegian Epic

Cabin type: Suite

Cabin number: 10262

Traveled as: Couple

Reviewed: 5 years ago

Review summary

Highly disappointed with Norwegians lack of communication considering they had major issues and I was not contacted regarding the changes of itinerary. I actually had to contact them after seeing the news. I also have not received any information about the things promised to compensate for the changes.

Embarkation

1 out of 5

Ship experiences

Food and Dining

2 out of 5

Onboard Activities

2 out of 5

Entertainment

5 out of 5

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

2 out of 5

Ports of call

Port Canaveral, Florida

2 out of 5

Great Stirrup Cay (Cruise Line Private Island), Bahamas

3 out of 5

Falmouth, Jamaica Did not visit port

Norwegian changed itinerary due to ship having mechanical issues

Disembarkation

5 out of 5
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