Good not Great

Norwegian Epic Cruise Review to Europe - Western Europe

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 14

Overall rating:

3 out of 5
Verified Review
Norwegian Epic

9 Night Canary Islands & Morocco (Barcelona Roundtrip)

Sail date: April 14, 2017

Ship: Norwegian Epic

Cabin type: Suite

Cabin number: 14167

Traveled as: Couple

Reviewed: 7 years ago

Review summary

The ship  at full capacity is really tough to navigate,  even though the amenities of a big ship are nice, you wait for everything. Also their customer service is corporate  polite and not really friendly.  Also they uncharge the heck out of you!  The buffet while not classy was  impeccable, clean and good food.  The rooms are a bit tired, rugs dingy bed spread drooping etc...

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

3 out of 5

Ship Quality

1 out of 5
dingy and crowded

Cabin / Stateroom

1 out of 5
Dingy, old feeing we had heard they got a reboot but i couldn't see it. The hair dryer didn't work, soap dispenser was dingy, just not super nice.. picture a floating Holiday Inn.

Ship tip

Pay close attention to the descriptions of cabin you see on cruise critic etc. Our room was LOUD and when I asked for a switch I was told they were booked to capacity and the guest services guy actually said to me, well didn't you look before you booked to see if to was a quiet room??

Ports of call

Barcelona, Spain

5 out of 5

Tangier, Morocco

3 out of 5
Be careful of aggressive sales people.

Las Palmas, Gran Canaria, Canary Islands

5 out of 5

Arrecife, Lanzarote, Canary Islands

5 out of 5

Malaga, Spain

1 out of 5
we didn't land there due to weather.
Was this review helpful? 14

2 Comments

picalo    7 years ago

great discription of the epic. great facilities, too many people too enjoy them

thedonjose    7 years ago

A tissue for MHSWO

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