First time cruising NOT so great
Norwegian Epic Cruise Review to Caribbean
Caribbean & Transatlanti
Sail date: March 25, 2017
Ship: Norwegian Epic
Cabin type: Inside
Cabin number: 9151
Traveled as: Couple
Reviewed: 7 years ago
Review summary
The best part of our cruise was docking on the Islands. I have to say that unfortunately we didn't enjoy this cruise as much as we anticipated. The staff wasn't as friendly as expected most of them seemed as if they had been on the ship for too long...we later found out they are on the ship for way too long. 10 months usually and it shows in the attitudes. I had a question and went to guest services on 2 occasions, they were terrible. Not helpful at all and seemed bothered. I can sympathize, these individuals work long hours and some up to 7 days a week but being a first time cruiser I shouldn't have to deal with that unhappy staff.
With my criticism I will compliment the ship on the entertainment. The shows were incredible, we saw Burn the floor, Pricilla and the comedy show and they were all great! The food was okay, the restaurants are better then the buffet, I expected that. I didn't like the fact that one of the included restaurants, Taste was right under the casino which meant that as your trying to have a nice dinner you're inhaling all the cigarette smoke from up above because the restaurant is out in the open. We had to move our seat for that reason when we ate there. I also didn't like that there were several restaurants on the same floor as the casino so you had to walk through the smoke to get to the Manhatten room and other areas on the ship obviously I don't smoke so it was annoying for me. The music was terrible, a lot op people over 70 and the ship seemed to cater to the older crowed... Don't get me wrong I'm 42 and listen to main stream music but I can only take so much from the 70's and Elvis especially when traveling with my husband alone and wanting to let loose a little. My room was an inside stateroom, I expected it to be small. I didn't expect it to be falling apart, the drawers were coming apart. The bar area was all chipped and crappy looking. Nothing could be done because the ship was completely sold out.
I will also say the director and his staff were awesome, very involved throughout the entire trip. I honestly don't know when they sleep always full of energy and friendly. Our Stewart was wonderful. I gave this experience a 2 and honestly was thinking I'll never cruise again. I might give it one more shot on another cruise line.
Ship experiences
Food and Dining
Entertainment
Service and Staff
Cabin / Stateroom
Ship tip
The entertainment was excellent. The music was terrible and the staff . unhappy..
Ports of call
Great Stirrup Cay (Cruise Line Private Island), Bahamas
6 Comments
jjcar99 7 years ago
medinaisdabomb 7 years ago