First Cruise

Norwegian Epic Cruise Review to Caribbean

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 56

Overall rating:

2 out of 5
Verified Review
Norwegian Epic

Caribbean & Transatlanti

Sail date: March 25, 2017

Ship: Norwegian Epic

Cabin type: Balcony

Cabin number: 14129

Traveled as: Large Group

Reviewed: 7 years ago

Review summary

Pros

Boarding process was pretty efficient

Spa was amazing

Cabin attendant was great

 

Cons

Batteries in door lock failed twice, locking us out of cabin twice, once at the intial departure, so we didn't get to enjoy that.  Took security 45 minutes to get to our cabin.  Happened again 5 days later.

Way too much salt - food, water - all of our group experienced foot and ankle swelling

Majority of bartenders did not seem happy to be there

Over charged for spa access, we purchased cabin on 14th deck because spa access was included

Over charged for one of the meals

AC in cabin struggled the last 2 days

Personally, 7 days is a couple of days too long

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

5 out of 5

Entertainment

3 out of 5

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

1 out of 5
Cabin itself, with balcony, is fine. The AC and door lock failures were another matter.

Ports of call

Cozumel, Mexico

1 out of 5

George Town, Grand Cayman

3 out of 5

Ocho Rios, Jamaica

5 out of 5

Great Stirrup Cay (Cruise Line Private Island), Bahamas

5 out of 5
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