Not what I expected in service
Norwegian Epic Cruise Review to Caribbean - Eastern
7 Night Eastern Caribbean (Port Canaveral Roundtrip)
Sail date: December 10, 2016
Ship: Norwegian Epic
Traveled as: Couple
Reviewed: 7 years ago
Review summary
The ports we visited were good, however, we did not have enough time to spend in St. Thomas. We did not do any excursions because they did not have any good ones to choose from at any of the ports. Most were water related. They have too many specialty restaurants that you had to pay for and the service was slow at the free restaurants. We also had one waiter in the private dining that was just sorry. He carried on a conversation with the table behind us instead of taking our order. We spilled water on the table and he didn't even change the table cloth. He put a dry napkin over the wet area and served us dessert. Unacceptable. We have traveled with two other cruise lines and this one was the worse. We will not be going with Norwegian again unless it is free. The beds in the mini suites were too small and curved, which made sleeping uncomfortable.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
None
Ports of call
Tortola, British Virgin Islands
Great Stirrup Cay (Cruise Line Private Island), Bahamas