Would not recommend Norwegian

Norwegian Epic Cruise Review to Caribbean - Eastern

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 105

Overall rating:

2 out of 5
Verified Review
Norwegian Epic

7 Night Eastern Caribbean (Port Canaveral Roundtrip)

Sail date: December 10, 2016

Ship: Norwegian Epic

Cabin type: Inside

Cabin number: 12515

Traveled as: Large Group

Reviewed: 7 years ago

Review summary

First of all almost everyone working on the cruise (with a few exceptions) seemed to be miserable and barely cracked a smile.  Even worse I had particular issues with the chamber maid who cleaned my room who was very rude and intrusive demanding that my boyfriend (who was staying with family in a separate cabin) was not allowed to be in my room which was a single.  She would continue to ask me when I saw her in the hallway "Is he still in there?" and talk as if she had authority over me "We need to talk"  Both of us paid for separate tickets for the cruise and it was really  none of her business if I had visitors in my room.  Very unprofessional and rude.  The food was very disappointing.  Even in the nicer restaurants that you paid extra for were very dicey whether you would get something cooked properly. I ordered pasta with clam sauce one night and the pasta was hard and under cooked and the sauce was like they poured a can of condensed soup on top. There were lots of times I didn't finish my food because it just wasn't good.  Entertainment was okay, some shows better than others.   Overall just okay, but specifically because of the service I would not cruise Norwegian again.   

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

3 out of 5

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5
Cabin was clean, but dealing with the chamber maid was absolutely awful! Not what I wanted to deal with on vacation!!! She was very rude and intrusive demanding that my boyfriend (who was staying with family in a separate cabin) was not allowed to be in my room which was a single.  She would continue to ask me when I saw her in the hallway "Is he still in there?" and talk as if she had authority over me "We need to talk"  Both of us paid for separate tickets for the cruise and it was really  none of her business if I had visitors in my room.  Very unprofessional and rude.

Ship tip

Don't buy excursions through the cruise line. When going to any non-private port (Tortola or St. Thomas) There are local companies that do the same excursions for cheaper. My boyfriend and I got a round trip cab ride to a private beach on St. Thomas and half day snorkel gear rental for $35 each!

Ports of call

Port Canaveral, Florida

5 out of 5

Tortola, British Virgin Islands

3 out of 5

Charlotte Amalie, St. Thomas

5 out of 5

Great Stirrup Cay (Cruise Line Private Island), Bahamas

3 out of 5
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