Not Impressed!

Norwegian Epic Cruise Review to Caribbean - Eastern

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 66

Overall rating:

2 out of 5
Verified Review
Norwegian Epic

7 Night Eastern Caribbean (Port Canaveral Roundtrip)

Sail date: November 26, 2016

Ship: Norwegian Epic

Cabin type: Inside

Cabin number: 10114

Traveled as: Large Group

Reviewed: 7 years ago

Review summary

Where do I start? Having been on 23 cruises, this ship is by far the worst design I ever encountered. Most ships, after the initial boarding the crowd tends to spread out. On this cruise we felt the crowd the entire trip. The layout just seemed to have everyone in the same place all the time The cabin had the toilet on the left, the shower on the right and a tiny sink that was actually mounted on the counter top inside the dressing area,

.With the anytime dining, we waited 30-40 mins. to be seated, the staff was not friendly at all. Seemed like they just wanted us to eat and move on,

You needed reservations for all shows, and several times our reservations were "lost" and we were turned away.  There were 8 in our group and we were all disappointed. Many other cruisers experienced the same and worse problems. The pre-paid drink tips was a rip-off. Drinks were hard to get unless you went to the bar to get them.  They had upchare items on the menu in the main dining rooms and their specialty restaurantts were Ala-carte. (40-$60) I could go on but since I will not cruise with them again, why bother.

Ship experiences

Food and Dining

3 out of 5
I would rate the food average,

Onboard Activities

3 out of 5

Entertainment

3 out of 5
Comics were not so good but the main shows were good, The problem here has to do with their reservation system.

Service and Staff

3 out of 5
We had a good cabin Steward, but overall the staff seemed disinterested. I think it is because of prepaid tips. I see this on more ships now.

Ship Quality

1 out of 5
Terrible Ship Design! Public restrooms were not maintained to my standards.

Cabin / Stateroom

1 out of 5
Poorly laid out as I stated above

Ship tip

Don't!

Ports of call

Port Canaveral, Florida

5 out of 5

Tortola, British Virgin Islands

5 out of 5

Charlotte Amalie, St. Thomas

5 out of 5

Great Stirrup Cay (Cruise Line Private Island), Bahamas

3 out of 5
Get off early! They do not have enough beach chairs or seats around the bar.
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