Disappointment
Norwegian Epic Cruise Review to Caribbean - Eastern
7 Night Eastern Caribbean (Port Canaveral Roundtrip)
Sail date: November 26, 2016
Ship: Norwegian Epic
Cabin type: Balcony
Cabin number: 14033
Traveled as: Couple
Reviewed: 7 years ago
Review summary
Wait staff in some areas unwilling to go the extra step to accommodate
guests. Embarkation was a nightmare. The wait to board was long and
frustrating. There were no amentias outside the terminal during the long wait for those guests who were elderly or physically challenged.(No places to sit or complimentary beverages) People had to sit on hard nearby steps to get relief.
It was observed by several guests that some were allowed to go ahead
of the line after they complained.. Several other areas were lacking.
Overall we enjoyed the cruise but were disappointed with crew friendliness toward guests.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Hope for the best!!!! Don't count on prearrangements to be in place. Practically everything is done by reservation even the tenders. Make sure you know their reservation policies early.
Ports of call
Tortola, British Virgin Islands