Norwegian Epic Cruise Review to Europe - Western Europe

Contributor Level: Cruise Director

7+ cruises


Helpful Votes

3 out of 5

Larger Doesn't Necessarily Mean Better

Sail Date: February 14, 2016

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Suite

While the ship was well appointed it lacked the necessary staff to properly handle the number of passengers.  In addition common spaces in lounges and bars were insufficient, despite their number, to accommodate the crowds especially in the after dinner hours.   Dining experience in the dining room was good for those of us who made our reservations in advance.  Portions were larger then those on other cruise lines although many choices were repeated.   The Garden Cafe was overcrowded and it was extremely difficult to find seating.  Entertainment was good but the variety of shows was limited.  This was our second sailing on Norwegian Cruise and doubt we would ever return again.

Cabin / Stateroom
While the cabin was very spacious, the lighting was poor and made it difficult to complete simple functions especially in the evening hours. Curtains had to remain open during the day for additional light.
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Limited and a number of them required an upcharge. In addition insufficient room to participate in the activities.
Entertainment was average. The fact that one had to book in advance for a show was cumbersome Public spaces and the alleged 22 lounges and bars were not sufficient to accommodate the number of passengers on the ship. In many instances we were unable to find any seating available in same.
Service and Staff
Staffing was adequate at best. The absence of a sommelier was a clearly a negative.
Food and Dining
Large portions but limited choices which were repeated throughout the week. Needed more variety. Additional charge for Cagneys was not worth the price

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