Norwegian Epic Cruise Review to Europe - Western Mediterranean

Contributor Level: Purser

7+ cruises


Helpful Votes

3 out of 5

Norwegian Epic - 11/15/15 to 11/22/15

Sail Date: November 15, 2015

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Inside

Overall just average. There were some good and some not so good things about this cruise. The ship is very large and overall nice. It holds 4,100 passengers. The not so good:  The elevators. The elevators do not accommodate the number of passengers and during busy times, generally two are not working. We spent a lot of time waiting for elevators and then only to find them too crowded to enter.  

The shows were wonderful, but you have to get reservations in advance and thus can't really "plan as you go", so much for freestyle cruising. If you don't have reservations, you can generally get in, but must wait in a long line.

The food was pretty good, except at the Garden Cafe Buffet. The up-charge meals were good and the general dining rooms had good food and OK service. The buffet food was not good.

Most of the service staff were good and friendly, but overall there seems to be a bit of a morale problem.

There was always a line for the Service Desk.

I don't think I would go on a ship this large again with so many people. It just didn't provide the atmosphere I enjoy on a cruise ship.




Cabin / Stateroom
Our cabin steward, Benedict, was wonderful!
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Service and Staff
Food and Dining
Barcelona, Spain
Be careful of the cab drivers and only pay the meter charge. They may try to charge you more. We had a driver that overcharged us and dropped us off two miles from our hotel, with luggage, due to a road being closed for a race. Ended up finding another cab who took us right to the hotel.
Naples, Italy
I wouldn't spend anytime in Naples. Take an excursion.
Civitavecchia (Rome), Italy
Livorno (Florence & Pisa), Italy
Cannes, France

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