First time Haven guest
Norwegian Epic Cruise Review to Europe - Western Mediterranean
7 Night Western Mediterranean (Barcelona Roundtrip)
Sail date: May 24, 2015
Ship: Norwegian Epic
Cabin type: Suite
Cabin number: 16010
Traveled as: Singles/Friends
Reviewed: 9 years ago
Review summary
Our suite was very nice and the service on the Haven deck was superior. The rest of the ship was very full of people, this was a bigger ship with almost 5000 cruisers. Internet service (I purchased unlimited time) was poor. At peak times, there was slow to no connection and twice I tried to use the internet café instead of my phone and had issues with their equipment. I felt there was not enough variety in the entertainment. If you didn't go to a "singing" show, there wasn't much to pick from in the evenings. Food was good, but not over the top, as I had expected. Be aware that shore excursions offered by the ship are MUCH more expensive than the same trips offered by travel agents, shop around and you can save. For example, private drivers for a day ashore were offered at $1000 per person, I was able to purchase a private driver for an entire day for about $100 per person, that is a big difference, also transfers from ship to airport are over priced compared to taxi or private transportation.
I really liked the Haven level and will do that again in the future. We had a two bedroom suite, a floorplan that isn't offered by other cruise line.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
I had to exchange US dollars for Euros and there is a service fee to do that at the customer service desk. At the end of the trip, I had Euros left over that I couldn't spend at home, so I traded them for US dollars at the casino (only US money can be used at the casino) and avoided the service fee.
Ports of call
Livorno (Florence & Pisa), Italy
Palma De Mallorca, Balearic Islands