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The Haven is Heaven

Norwegian Encore Cruise Review to Alaska - Inside Passage

Cruises: 7+ cruises
Review: 1
Helpful Votes: 8

Overall rating:

4.4 out of 5
Norwegian Encore

7 Night Alaska: Glacier Bay Skagway & Juneau (Seattle Roundtrip)

Sail date: August 20, 2023

Ship: Norwegian Encore

Cabin type: Balcony

Cabin number: 11126

Traveled as: Family (young children)

Reviewed: 1 year ago

Review summary

I would recommend the Haven if you desire first class service and amenities. NCL is a great cruise

Embarkation

5 out of 5
Great, quick and organized. Priority boarding with The Haven is worth it!

Ship experiences

Food and Dining

5 out of 5
Food and service were great - no need to step outside Haven o

Onboard Activities

5 out of 5
Lots of activities for families

Entertainment

4 out of 5
Loved the Beatles show!

Children's Programs

4 out of 5
Kids liked activities.

Service and Staff

4 out of 5
Everyone was top notch especially our room attendant Faisol! He brought sunshine to us everyday with his winning smile and superior service! HOWEVER, Sandra, our Room Steward was awful. FriI’m the moment we arrived she had a very bad attitude. She was condescending, rude and laughed when we attempted to ask questions. She should not be in her position and I won’t hesitate next time to ask for a replacement. No excuse. Plus she checked on us twice in a week.

Ship Quality

5 out of 5
Lovely and very clean. Attention to detail was fabulous

Cabin / Stateroom

5 out of 5
Beautiful cabin and view. Bathroom great… bed and comforter amazing

Ship tip

Haven all the way. Personalized service on and off ship

Thumbs up

Ports of call

Juneau, Alaska

5 out of 5

Skagway, Alaska

4 out of 5

Cruise Glacier Bay

4 out of 5

KETCHIKAN (WARD COVE), ALASKA

3 out of 5

Victoria, British Columbia

4 out of 5

Disembarkation

5 out of 5
Quick and painless
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5 Comments

Curlyredhead    1 year ago

Thank you.
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bubbles60    1 year ago

NCL always does a great job. The Haven is wonderful.
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Gwbigdog    1 year ago

Thanks for sharing
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javawoody    1 year ago

Thanks for sharing
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cruising2004    1 year ago

Glad you enjoyed your cruise. Thank you for sharing your experience.
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