Juneau was good. We rode the new tram.
The pier is slightly away so there is a free shuttle into town.
We booked a helicopter to glacier tour which was amazing. This was by far our favorite thing of the cruise. NCL doesn't spend enough time here. Had to rush to some shops before leaving. Town was a little run down and a lot of shops were closed.
Hard to rate this as NCL messed this up. The glacier and ride out was great.
NCL was supposed to turn so both sides of the ship could see the glacier.
They didn't even though they made an announcement they would.
I believe there was a medical emergency that took up the time as there was a smaller boat below us on the port side and we saw someone get on with a wheelchair and other guests. I understand an emergency, however, NCL should have made an announcement to let the port side know they would not be turning so they could go outside and see the glacier. I felt bad for some who stayed on their balcony and never saw the glacier. I had made 2 phone calls during this time and they were not helpful at all.
Loved Ketchikan. Probably our favorite port but felt rushed. NCL doesn't spend enough time here. The built another new pier and it is a 20 minute shuttle ride into town. It is the only way to get into town. There were long lines waiting for this shuttle. We booked the first excursion so we could skip this line. Highly recommend doing this. This is how it will be going forward. The paid for this pier so they will use it. Very inconvenient if you need to go back to the ship for anything. You would easily lose an hour out of your day. We saw the Lumberjack show. It was cute.
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