Norwegian Dawn Cruise Reviews - Reviews

Dawn is in need of a makeover. I'm not sure why morale was so low on this cruise but it needs to be addressed. Personnel need to be better trained about where everything is on the ship and i think all should be able to speak English.

Overall we had a great time and would sail on Norwegian again. The itinerary was excellent, especially for the three divers in our family. The thinks we have mentioned are more of an inconvenience rather than a show stopper.

Good experience with NCL Dawn. Big and clean cabin, lots of entertainment and good ports of call. Food was amazing

Three nights could not sleep. Pipe banging all night. Staff didn't do snanythi until the four night. They change us of cabin

I picked the cheapest cabin so I had no extras (free at seas). You have to be careful if you do this because it is easy to get nickeled and dimed.

Cruise did not fill my expectations, I had better experiences before... not big deal.

We bid on and received an upgrade to a forward penthouse suite. We're platinum on NCL and enjoy the added space and perks of a suite. The Dawn is getting old but still appeals to us for it's size and passenger makeup. Some port calls are a tad short for most folks. The food is very good but not like it was years ago. We still enjoy NCL and rate it as good or better than the many other cruise lines we sail on.

Almost all was great. Except the Internet service. It was beyond bad... it was horrid! I had the 250+/30 minute plan. Most of my purchased time was wasted trying to load & send emails. The internet gal was friendly but unable to speed up the connection speeds. When your traveling & trying to keep up with a business, as I was, it proved very difficult to communicate. I had to take my computer off-ship at ports. There I found... Free internet in restaurants/bars with much better reception & speed.

In at 8:00 out before dinner. I wanted to see the islands not the ship. It's nice to have a meal onshore. It's getting harder to get away from the port area without being rude, and the touts are getting more aggressive. I was jealous of the folks that sailed their own hull as we all paraded back to the mothership. Other than the inescapable number of people that come ashore, not only from our ship, but the other two or three at the pier, it was a decent experience. Patience is rewarded, a lot of our fellows are older, and need extra time, and priority on the elevators. The boats motion is so smooth I was surprised to look out and see we were well out to sea a number of times. Even in high winds, moderate seas it was smooth and comfortable.

the design offers order on the vessel. i was able to get the sleep i require and the massage therapist ressurected me. i was also able to meet the most beautiful women a have ever seen in my life and hope she emails me soon. thank you DAWN. it was epic.

Over all a good time.Los Lobo on the Dawn was a surprise very good Mexican food.

Would do this ship anytime. Great time with great crew

Weather good. Food better in the beginning of the cruise. Cagney’s Steakhouse excellent.

Wonderful vacation, great service. We enjoyed each and every port. We had a balcony cabin that we obtained by bidding. It was great.

The two serious negative experiences that I describe in this review the Medical Clinic, Guest Services, and Security left me a bad impression about Norwegian. I have taken cruises with several other cruise lines (Celebrity, Royal Caribbean, Carnival, Crystal) and have never had such negative experiences. I will recommend against Norwegian in the future in favor of the competition. Please feel free to contact me for further information if you truly wish to correct these wrongs.

Too many sick people coughing without covering their mouth. Lousy weather for 3 days limited smokers to the Cigar Room with terrible ventilation. Food quality and taste poor. Hence recycled a/c caused me to develop bronchitis. My cabin below hallway by bar and Cigar Room and heard heavy foot traffic until after midnight. At times some smoke drifted into my stateroom. The rating of 3.1 was because of the excursions booked thru Cruise Only Alaska Airlines. Not because of NCL.

I am a loyal RCCL cruiser and was hesitant to go on NCL but due to itinerary we chose this ship. We were so glad we did..everything was excellent and the ports were amazing..I would highly recommend this cruise !!

Customer service staff is not helpful. My first tip off should have been when I called Norwegian's customer service before the cruise. I was double checking what my travel agent had told me. I had a late flight into Quebec and I was concerned with getting on board the ship if I missed the first day's boarding time, which I had been told was 11 PM. My travel agent told me if I did miss this time, I could board the next morning after 9AM. The Norwegian agent told me that I should have called them directly because I really did need to get on board the ship that first day and my travel agent should have told me that. I was so appalled that I called back and spoke with another Norwegian agent who said that my travel agent was correct and that I could board the following day in the event I was unable to make it there the first night. (I made it at 11:05 PM and got on the ship – yeah!) Once on board, you will have to figure out for yourself where to find things, what deck to take to disembark and the time to be back on the ship, etc. If you miss the one sentence in the announcement that tells you this, you are out of luck. They also do not respond to complaints. I did so in person and also wrote a complaint to them regarding my sleeping room and the noise. We were awakened every night by the cleaning crew in the restaurant that was directly above our room. This vacuum should have been used during the day when everyone was awake and the restaurant was closed. The Oceanview sleeping room was nice, the 1:00 AM wake up was not. Sydney is a stop that is not worth going to - there is nothing worth seeing, unless you want to take an hour-long trip (one way) and pay far too much money to see Alexander Graham Bell's house. We did not see many leaves turning color and we had assumed we would see them as the ship went along. Not so. You mainly see water only. No land. We did take a few hop off and on tours and did see a few trees with leaves changing color. If you think a tour will be cancelled due to weather, think again! If it is raining cats and dogs and you can't see anything out of your window, you will go anyway so be wary of timing and weather. You also have to go through what they call "customs" on the ship when you enter US water. Basically, everyone on the ship has to walk in a line and show your passport. This was a pretty big fiasco with the ship blocking most elevators to only go to the 7th floor where this was going to be held. We had people in wheel chairs and scooters trying to get to the 12th floor for breakfast. So - they had to go to the 7th floor, and get off, then wait in the very long lines to get back on to go to the 12th floor. It personally took me 40 minutes (and I walked up stairs to the 7th floor) to get from the 5th floor to the 12th floor for my morning coffee. UGH! I will give credit to them for great food, great restaurant service, and good entertainment. If you stay somewhere besides the 5th floor, it might be something you will enjoy. Best Wishes!

To say we were greatly disappointed is an understatement. This cruise is touted as a fall colors cruise, yet once you leave Quebec, the boat is so far away from shore that nothing is really visable, colorwise. The food throughout the ship was poor, overall. Ate at the buffet the second day, and did not go back - eggs were like those at a Days Inn, and coffee was undrinkable. The coffee throughout the ship was not good. The specialty restaurants were laid out poorly, and had we not had three free meals in same included in our package, I would have said we got gyped. The only stellar entrée was the lamb chops at Cagneys. Other than the Atrium, the public spaces were not public friendly. No place to sit and read where there was an ocean view (so we mostly read in our room). Too small of a space for daily Trivia (Gatsbys). The two saving graces on the ship were the service from our Butler and two bartenders, and the Atrium entertainment, especially Jose and Patti (they were excellent). This ship needs to be relegated to cruising only 4 day booze cruises in the Caribbean.

1. Pool and deck areas were very nice. 2. I didn’t like having to make a reservation for dinner in a non-speciality restaurant. 3. Chinese restaurant, Bamboo, was very good. 4. Room was awesome! Temperature of room was perfect/TV was excellent. 5. Staff was very nice and very efficient.