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Norwegian Dawn Cruise Review to Canada, New England, New York

Cruises: 7+ cruises
Review: 1
Helpful Votes: 8

Overall rating:

3.8 out of 5
Verified Review
Norwegian Dawn

9 Night Canada & New England (Quebec To New York)

Sail date: September 11, 2019

Ship: Norwegian Dawn

Cabin type: Balcony

Cabin number: 9230

Traveled as: Couple

Reviewed: 10 months ago

Review summary

Service and little touches seem to be scaled back little by little each year. From my last cruise two years ago, no more daily ice in the room, no more occasional towel animals on the bed. I was told by crew that additional tips added to bar and restaurant staff are retained by the company so not to bother - outrageous! Makes me a bit sad as a Latitudes Platinum.

Embarkation

4 out of 5
Pretty fast!

Ship experiences

Food and Dining

3 out of 5
Service in the Main dining room was quite slow. With the exception of Los Lobos, service and food in the specialty restaurants was excellent. Los Lobos was awful both in terms of food and service. Buffets were always busy; sometimes food was not as hot as it should be or had been sitting too long.

Los Lobos

2 out of 5

Terrible service and not great food. Waste of my dining package.

Onboard Activities

3 out of 5
Spa is very expensive and massage services were not nearly as good as I get at home. At least I did not get a hard upsell on products this trip. Free fitness offerings weren't at particularly convenient times. Seems that shipboard activities are scaled back more and more each year.

Entertainment

3 out of 5
Some of the musical entertainment onboard was quite good but most of the time it was much too loud. The magician was okay; timing and smoothness lacked a bit at times.

Service and Staff

4 out of 5
Friendly and ready to help.

Ship Quality

4 out of 5
Ship is aging and it shows. Kept quite clean, though.

Cabin / Stateroom

3 out of 5
A bit cramped but par for the course. Steward kept it all clean. Carpet could use a deep clean. Would've enjoyed some pillows and a blanket for the balcony.

Ship tip

Sadly, it's not a non-smoking ship.

Ports of call

Quebec City, Quebec

5 out of 5

Charlottetown, Prince Edward Island

5 out of 5

Sydney, Nova Scotia

5 out of 5

Halifax, Nova Scotia

5 out of 5

Bar Harbor, Maine

5 out of 5
Too short of a visit.

Portland, Maine

4 out of 5

Newport, Rhode Island

4 out of 5

New York, New York

4 out of 5

Disembarkation

5 out of 5
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