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Sad customer service-food selection-cost

Norwegian Dawn Cruise Review to Canada, New England, New York

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 7

Overall rating:

3.5 out of 5
Norwegian Dawn

7 Night Canada & New England (Boston To Quebec City)

Sail date: October 12, 2018

Ship: Norwegian Dawn

Cabin type: Balcony

Traveled as: Couple

Reviewed: 6 years ago

Review summary

Poor guest service! Ports of call great area! Food service ok! People smoking in the casino! Non smoker could not enjoy the area! Lacking area for social activities!

Embarkation

4 out of 5

Ship experiences

Food and Dining

2 out of 5
The garden area food selection was recycled-cold service personnel very unfriendly!

Garden Cafe

2 out of 5

Good service but poor food

Aqua Main Dining Room

4 out of 5

Good service

Onboard Activities

3 out of 5
They had a selection of activity for older travelers! No area for people to gather or play cards!

Entertainment

4 out of 5

Children's Programs

Service and Staff

2 out of 5
Housekeeping was excellent! Customer service really poor! Reservations service unfriendly!

Ship Quality

4 out of 5
Clean conditions existing! Layout of ship questionable?

Cabin / Stateroom

5 out of 5

Ship tip

Don’t loose your cell phone you will not get any assistance! Garden dinning had cold recycled food! Service with no personality

Thumbs up

Ports of call

Boston, Massachusetts Did not visit port

Thumbs Up

Bar Harbor, Maine

3 out of 5
Thumbs Up

Halifax, Nova Scotia

4 out of 5
Thumbs Up

Sydney, Nova Scotia

4 out of 5
Thumbs Up

Charlottetown, Prince Edward Island Did not visit port

Wave of 20’ and higher! 2 days at sea
Thumbs Up

La Baie, Quebec

4 out of 5
Thumbs Up

Quebec City, Quebec

4 out of 5
Thumbs Up

Disembarkation

4 out of 5
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3 Comments

Gwbigdog    1 year ago

Thanks for sharing your cruise with us.
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dreniere    6 years ago

You gave 4 stars, you must have liked something. Smoking is allowed in casino. Guess you missed the Daily activities, sounds like cruising is not you thing
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DerekMire    6 years ago

Cruising not for u
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