Norwegian Dawn Cruise Review to Caribbean - Western

2-3 cruises


Helpful Vote

3 out of 5


Sail Date: February 21, 2016

Reviewed: 7 months ago

Traveled As: Couple

Room Type: Oceanview

We had some problems which were resolved by Norwegian but they should have never happened in the first place. We booked the cruise with a promotion where we selected a free Ultimate Dining Package that included 4 nights in specialty restaurants. The first night on ship we were told we did not have the Dining Package and would have to pay a la carte prices. This got straightened out the next day. I also had a problem with the billing of a service I booked on the ship. I had an agreed to price prior to the service and after receiving the service I was billed a higher price. Again, this did get corrected, but these things should not have happened. I will definitely consider other cruise lines for future cruises.


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