a mostly positive experience
Norwegian Dawn Cruise Review to Caribbean - Eastern
Sail Date: December 07, 2006
Cabin Type: Inside
Reviewed: 7 years ago
Review SummaryThe ship was nice overall, nothing that much more above the other ships I have sailed. First--Upon our arrival in our room: our stateroom was fine (as for the interior), but we noticed immediately when we settled in that it was extremely loud. Initially, trying to unwind, we could not even hear the TV (and we aren't old, we are 45!!) I mean, unbelievably consistent banging behind the wall. I walked out our door to investigate only to discover we were directly next to a "crew only" doorway. I looked inside the room in attempt to unravel the ruckus, --to see they were hauling all the luggage through this area. I thought, that is fine, no problem. I assumed it would then be quiet, once they had completed this task. Wrong!! How mistaken I was!!
Soon I found out they also had all the towels, toilet paper... etc... located there. This was where all the chamber people had to enter to supply necessities for the entire hall's rooms. It must have been the busiest room on this ship!! They were in and out ALL night long, banging the door going in and out and shuffling items along the way. I wore earplugs to sleep and didn't get a moment's rest the entire first 2 nights. (yes, we only spent sleeping hours in our room). Finally on the third evening, my husband (out of his mind with exhaustion) stormed down to the front desk around 4:30 AM (this particular night, they sounded as if they were constructing something in that room at this hour). He explained that this room was deemed uninhabitable by us, that they should not allow anyone to be placed without prior knowledge of what they were to experience there. They stated they would address this the very next day--and, true to their word, first thing next morning they did. They moved us promptly to another room (going from floor 5 to 10) and we could not have been more pleased. We were simply fortunate they had somewhere to move us to!! It would have been an interminable 10 nights had we been forced to stay in that room. NO amount of extra cost or money could have made a bit of difference. This initial room should not have been offered, as I truly believe no one would be capable of getting ANY sleep under those conditions. I truly believe they need to disclose all pertinent information when one books-------so I suppose the lesson is to BEWARE if you're stateroom's located next to a crew hallway or storage room (as you won't know the activity of such in most cases). We should've been addressing this after our initial night of entirely disrupted sleep. I kept hopeful it was the crew trying to get us all settled in and I was ridiculously mistaken.
Ports of Call
Don't Miss: ??
Don't Miss: ??
Pros: shows, dining freedom, the itinerary
Cons: some mistakes were made that were significant