Good trip, but not RC

Item: Norwegian Breakaway
Rating: 3.8
Author: wamplerjennifer

Norwegian Breakaway Cruise Review to Caribbean - Western

wamplerjennifer

Contributor Level: Purser

Cruises: 4-6 cruises

Reviews: 2

Helpful Votes: 23

Overall rating:

3.8 out of 5

Verified Review

5 Night Western Caribbean (New Orleans Roundtrip)

Sail date: December 18, 2022

Ship: Norwegian Breakaway

Cabin number: 5706

Traveled as: Family (older children)

Reviewed: 1 year ago

Review summary

Although we enjoyed our cruise, the experience and customer service was definitely not on par with our prior cruises. Also a lot of hidden charges that frustrated me.

Embarkation

4 out of 5

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

4 out of 5

Entertainment

4 out of 5

Service and Staff

3 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5

Ports of call

New Orleans, Louisiana

3 out of 5

Costa Maya (Mahahual), Mexico

4 out of 5

Cozumel, Mexico

5 out of 5

Disembarkation

1 out of 5

Horrible. Honestly made me never want to get on a Norwegian cruise again. Totally disorganized. Took over 2 hours of standing in line. It was a miserable experience.

6 Comments

Other reviews of this sailing

Fun Cruise because I spent time with friends

Caveat Emptor!

Awesome cruise