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Norwegian Breakaway Cruise Review to Caribbean - Western

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 12

Overall rating:

3.3 out of 5
Norwegian Breakaway

5 Night Western Caribbean (New Orleans Roundtrip)

Sail date: December 18, 2022

Ship: Norwegian Breakaway

Cabin type: Balcony

Cabin number: 10762

Traveled as: Large Group

Reviewed: 1 year ago

Review summary

cruise would have been alot better if all dining rooms were open with set times to eat. they also need to fix the disembarkation - it SUCKED!!! I won't be going on another Norwegian cruise

Embarkation

3 out of 5
Could have been worse I guess

Ship experiences

Food and Dining

1 out of 5
the food was good but all of the free dining rooms were booked so we could only use the cafeteria. the food in the cafeteria was very good, selection was pretty good and it wasn't overcooked.

Onboard Activities

1 out of 5
I used the fitness center and spa everyday. very nice facilities however there was really nothing else that interested me

Entertainment

1 out of 5
we went to a stage show that was good but everything else was booked so we were unable to attend

Service and Staff

5 out of 5
the ship was booked to capacity and the staff worked their butts off. they were very short on staff though

Ship Quality

5 out of 5
someone was always cleaning the common areas that people are always touching - stair rails, elevator buttons, etc

Cabin / Stateroom

3 out of 5
room was always clean, bathroom was always clean, plenty of room for 2 people. there were not enough electrical outlets for cell phones, ipads, etc. and the beds were extremely uncomfortable - like sleeping on a board, a real uncomfortable board

Ship tip

be ready for a LONG disembarkation. 5 hours to exit the boat

Ports of call

Costa Maya (Mahahual), Mexico

5 out of 5

Cozumel, Mexico

5 out of 5

Disembarkation

1 out of 5
5 hours to get off the boat. no organization by the staff to unload people by their rating (we were supposed to exit 1st with a green tag, yeah right 5 hours later) to exit the boat. people with other color tags were cutting in front of people who had been waiting for HOURS and the staff did NOTHING to stop it. 2 in my group also got the flu due to the crowded close quarters for the cluster F%$& disembarkation.
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