highly not recommended

Norwegian Breakaway Cruise Review to Canada, New England, New York

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 25

Overall rating:

2.2 out of 5
Verified Review
Norwegian Breakaway

7 Night Canada & New England (New York Roundtrip)

Sail date: September 04, 2022

Ship: Norwegian Breakaway

Cabin type: Inside

Cabin number: 9429

Traveled as: Large Group

Reviewed: 2 years ago

Review summary

Our whole family are cruise lovers. He has taken ten cruises over the past dozen years. In this special period of the epidemic, in order to support the cruise industry. My husband and I attended the breakaway from Norway. Day 3 on board, “Savior “Restaurant (Level 6), 6th September 2022, 10pm, staff made racist remarks in front of us. We complained about this to the restaurant’s Manager (Christian Wtan #28987 )same night but got no response. We are very disappointed. To make Norwegian Breakaway even better, don't let something like this happen again. So I decided to file a complaint, hoping for an answer and a solution.

Embarkation

1 out of 5

Ship experiences

Food and Dining

1 out of 5
Norwegian Breakaway savior restaurants is NOT friendly!

Onboard Activities

5 out of 5

Entertainment

1 out of 5

Children's Programs

2 out of 5

Service and Staff

2 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

2 out of 5

Ship tip

Our whole family are cruise lovers. He has taken ten cruises over the past dozen years. In this special period of the epidemic, in order to support the cruise industry. My husband and I attended the breakaway from Norway. Day 3 on board, “Savior “Restaurant (Level 6), 6th September 2022, 10pm, staff made racist remarks in front of us. We complained about this to the restaurant’s Manager (Christian Wtan #28987 )same night but got no response. We are very disappointed. To make Norwegian Breakaway even better, don't let something like this happen again. So I decided to file a complaint, hoping for an answer and a solution.

Ports of call

New York, New York

3 out of 5

Newport, Rhode Island

2 out of 5

Portland, Maine

1 out of 5

Bar Harbor, Maine

3 out of 5

Saint John, New Brunswick

3 out of 5

Halifax, Nova Scotia

3 out of 5

Disembarkation

4 out of 5
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6 Comments

donald1lane    2 years ago

Question how valid this review is!

AuntPinkie    2 years ago

Repeat review.

Gwbigdog    2 years ago

Oops sorry 😞 thanks

GabeNSteph    2 years ago

I'm having déjà vu

CruisedudeNY65    2 years ago

Did the staff working for Norwegian make a comment about Norwegians?

Popdog    2 years ago

As most of the staff and crew on the ship are racial minorities I think most if not all would be sensitive to the issue you mention. From your review, it appears there was little you enjoyed on the cruise which is unfortunate. Thank you for taking the time to write the review. I hope you receive an acceptable response to your complaint.

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