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Norwegian Breakaway Cruise Review to Caribbean - Eastern

ELICIY01

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 16

Overall rating:

3.4 out of 5

Verified Review

7 Night Eastern Caribbean (Miami Roundtrip)

Sail date: June 05, 2022

Ship: Norwegian Breakaway

Cabin type: Suite

Cabin number: 13232

Traveled as: Singles/Friends

Reviewed: 1 year ago

Review summary

We had a great time on the cruise. We made the best of the situation. Food overall was good. Speciality restaurants were nice, taste was very good. Breakfast at the buffet - good overall. We wish they could have figured out how to handle: *More speciality dining slots *Better lounger management by the pool- never could tell if a chair was abandoned *Better management of the thermal spa- same issue as above *The Manhattan room the first night we waited an hour and 20 minutes for our food after we ordered. *Great Stirrup Cay… no words- who in their right mind docks 4 ships at the island. Not even chairs or shade. Total waste. Exiting the ship today- just NO. Quit telling people to go to 7 when the line starts on 8. Fix the facial recognition machines!!finally the culture your staff are working in is clearly toxic. No one is really happy and that is sad to watch! Really one of the worst managed vacations I have been on😳

Embarkation

5 out of 5

Great

Ship experiences

Food and Dining

3 out of 5

1 dining room closed. Speciality did not have enough openings and you could not get in. Service in the Manhattan room was terrible. Garden Cafe buffet always great

Onboard Activities

3 out of 5

Spa was great! Hard to find deck loungers. Fitness center was good

Entertainment

4 out of 5

Service and Staff

3 out of 5

Room steward - amazing!! Waiters varied widely!! The staff seemed stressed. But overall ship leadership was rarely seen.

Ship Quality

4 out of 5

Overall good

Cabin / Stateroom

4 out of 5

Smaller than other lines for a suite. Shower was better. Poor plug outlets. None by the bed. Had to request an extension cord to hook up phones, CPAP. Bad design